Live Chat Software Ranked #51–#75 in the United Kingdom by Market Share (2026)

📈 Live Chat Software Ranked #51–#75 in the United Kingdom

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

The United Kingdom of Great Britain and Northern Ireland (UK) is a Western European country with a population of over 67 million people.

Statistics based on 189K+ analyzed websites. About this data

The following list shows the live chat software ranked from 51st to 75th out of 113 used on websites in the United Kingdom.

Rank	Name	Market share
51	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.2%
52	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.2%
53	Talkative Newport, United Kingdom A customer engagement platform with live chat, AI chatbots, live video calls, and social messaging. $70+/month	0.2%
54	Emplifi Columbus, Ohio, United States A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care. $2,400+/year	0.2%
55	HappyFox Irvine, California, United States A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat. $29+/agent/month	0.2%
56	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.2%
57	Gist Newark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk. Free$29+/month	0.2%
⏳	Amazon Connect Customer Seattle, Washington, United States A cloud-based Contact Center as a Service platform that provides omnichannel customer engagement and AI-powered agentic capabilities. $0.010+/message	0.1%
59	Five9 San Ramon, California, United States A cloud contact center platform that provides omnichannel engagement, analytics, workforce optimization, and AI-powered automation. $119+/month	0.1%
60	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.1%
61	iAdvize Nantes, France A conversational conversion platform that provides AI-powered shopping assistants for e-commerce. $290+/month	0.1%
⏳	Superchat Berlin, Germany A German customer communication platform that combines a team inbox and an AI agent for chat, email, and phone. $69+/month	0.1%
63	Chatlio Seattle, Washington, United States A live chat solution that allows to talk with customers directly from Slack. $29+/month	0.1%
64	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$189+/month	0.1%
65	HelpCrunch Wilmington, Delaware, United States A multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support. $15+/user/month	0.1%
66	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $49.99+/month	0.09%
⏳	Talkdesk Palo Alto, California, United States A CCaaS platform that unites human and AI agents to handle customer requests, automate tasks, and escalate complex issues to human support. $25+/user/month	0.09%
68	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.08%
⏳	Forethought San Francisco, California, United States An enterprise AI agent platform that automates customer support across chat, email, and voice. $$$	0.08%
70	Customers.ai Boston, Massachusetts, United States A B2C visitor identification and sales outreach automation platform that identifies anonymous website visitors and routes their contact data into email, advertising, and CRM systems. $600+/month	0.07%
71	Boost.ai Sandnes, Norway An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support. $$$	0.07%
⏳	HiJiffy Lisbon, Portugal An AI-powered guest communications platform built for hospitality that automatically handles conversations across the web, social media, WhatsApp, and OTA channels. $$$	0.07%
73	ElevenLabs New York, United States An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing. Free$5+/month	0.06%
74	Infobip London, United Kingdom A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions. €39+/month	0.06%
⏳	Wati Kuala Lumpur, Malaysia An AI-powered customer engagement platform built on the WhatsApp Business API for marketing, sales, and support teams. $69+/month	0.06%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 189,557 websites from the United Kingdom.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 113 were detected on websites from the United Kingdom.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.