⚡ Live Chat Software in Korea

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Korea is an East Asian country with a population of around 52 million people.

According to our data, live chat software is used on 5.2% of websites from Korea.

⭐ Most Popular in 2026

The following chart shows the top live chat software in Korea in 2026, based on market share.

The most popular is Channel Talk, which dominates the market with an overwhelming 86.6% share.
It is followed by TocPlus with 4.4% and Zendesk Chat with 2.1%.

Channel Talk 86.6%
TocPlus 4.4%
Zendesk Chat 2.1%
Tawk.to 1.2%
LiveChat 1%
Intercom 0.9%
Tidio 0.7%
Gorgias 0.5%
Salesforce Chat 0.4%
Sprinklr 0.2%
Chatbase 0.2%
LivePerson 0.2%
Collect.chat 0.2%
My Live Chat 0.1%
Other 1.3%

🚀 Highlights

Here is a list of the top software that is more popular in Korea than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Channel Talk ^(-18)
2. TocPlus ^(-85)
9. Salesforce Chat ^(-4)
10. Sprinklr ^(-43)
11. Chatbase ^(-12)
12. LivePerson ^(-14)
13. Collect.chat ^(-22)
14. My Live Chat ^(-13)
16. Help Scout ^(-2)
17. Meiqia ^(-7)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 36 live chat software solutions used on sites from Korea, ranked by their market share.

Rank	Name	Market share
1	Channel Talk Seoul, Korea An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience. Free$36+/month	86.6%
2	TocPlus Incheon, Korea A free chat service available in English, Chinese, Japanese, and Korean that enables you to chat with visitors on your website. Free	4.4%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	2.1%
4	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	1.2%
5	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	1%
6	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	0.9%
7	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	0.7%
8	Gorgias San Francisco, California, United States A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform. $10+/month	0.5%
9	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	0.4%
10	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.2%
11	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	0.2%
12	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Facebook Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.2%
13	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.2%
14	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.1%
15	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	0.1%
16	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.1%
17	Meiqia Beijing, China A Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents. Free1,888 RMB+/seat/year	0.1%
18	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	0.1%
19	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	0.07%
20	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Facebook Messenger and allows them to initiate a conversation. $4.99+/month	0.07%
21	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	0.07%
22	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.07%
23	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.07%
24	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	0.07%
25	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.07%

👉 See Also

✨ Related Technologies
- Messenger, WhatsApp
🌎 Live Chats in other countries

Data is based on the analysis of 25,802 websites from Korea.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.