Live Chat Software Ranked #76–#100 in the United States by Market Share (2026)

📈 Live Chat Software Ranked #76–#100 in the United States

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

The United States of America (USA) is a North American country with a population of over 341 million people.

Statistics based on 573K+ analyzed websites. About this data

The following list shows the live chat software ranked from 76th to 100th out of 102 used on websites in the United States.

Rank	Name	Market share
76	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.06%
77	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	0.05%
78	Nuance Redmond, Washington, United States A conversational AI platform currently owned by Microsoft and and integrated into Dynamics 365 Contact Center.	0.05%
79	Channel Talk Seoul, Korea An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience. Free$36+/month	0.05%
80	Trengo Utrecht, Netherlands A customer engagement platform that combines multiple communication channels into one shared inbox. $209+/month	0.04%
81	Sprinklr Service New York, United States A customer service solution that unifies voice, digital and social channels. $249/seat/month	0.03%
82	Inbenta Allen, Texas, United States A provider of conversational AI solutions, including a sophisticated chatbot engine equipped with semantic search and transactional intelligence. $500+/month	0.02%
83	7moor Beijing, China A Chinese customer service platform that allows enterprises to provide multi-channel support through phone, web chat, WeChat, Weibo, and email. $39.99+/month	0.02%
84	Dashly Wilmington, Delaware, United States An AI-powered conversational marketing platform that helps businesses boost revenue and automate support. $39+/month	0.02%
85	Botsify Karachi, Pakistan A chatbot builder and conversational AI tool that helps you create chatbots for websites, Facebook, WhatsApp, Instagram, and Telegram. $49+/month	0.02%
86	Zammad Berlin, Germany An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution. FreeOpen source€2,999+/year	0.02%
87	GLPI Paris, France An open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system. FreeOpen source€100+/month	0.02%
88	Tars Newark, Delaware, United States A no-code AI agent builder featuring pre-built templates, a drag-and-drop editor, multiple LLM options, and WhatsApp and Slack integrations. Free$499+/month	0.02%
89	User.com Hem, France A business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools. $$$	0.02%
90	Kenyt.AI Hyderabad, India A conversational AI platform that provides marketing, sales, and support automation with AI-powered chatbots. $50+/month	0.02%
91	Customerly Dublin, Ireland An AI-first customer service platform offering chatbots, help desk tools, and task-completing AI agents. $19+/seat/month	0.02%
92	SiteGPT Hyderabad, India A chatbot solution that creates a personalized AI support chatbot trained on a user's website content. $59+/month	0.02%
93	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	0.02%
⏳	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.01%
95	EnvyBox Penza, Russia A suite of marketing and conversion-focused widgets for websites designed to capture leads, engage visitors, and support online sales. 840 RUB+/month	0.008%
96	Oct8ne Barcelona, Spain An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms. $$$	0.008%
97	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	0.008%
98	Boost.ai Sandnes, Norway An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support. $$$	0.008%
99	Infobip London, United Kingdom A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions. €39+/month	0.008%
100	Chat Plus Tokyo, Japan A Japanese live chat solution with AI chatbots.	0.008%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 573,357 websites from the United States.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 102 were detected on websites from the United States.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.