📈 Live Chat Software Ranked #51–#75 in the United States

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

The United States of America (USA) is a North American country with a population of over 341 million people.

The following list shows the live chat software ranked from 51st to 75th out of 102 used on websites in the United States.

RankNameMarket share
51
Chatlio
Seattle, Washington, United States

A live chat solution that allows to talk with customers directly from Slack.

$29+/month
52
Microsoft Copilot Studio
Redmond, Washington, United States

A graphical low-code tool for building and maintaining your own generative AI tools, called Copilots.

$200+/month
53
Gist
Newark, Delaware, United States

A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.

Free$29+/month
54
Instabot
New York, United States

A conversational AI platform that allows users to build chatbots capable of understanding audience needs, curating information, answering questions, capturing leads, and booking meetings instantly.

$70+/month
55
Dialogflow
Mountain View, California, United States

A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

$0.002+/request
56
HelpCrunch
Wilmington, Delaware, United States

A multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.

$15+/user/month
57
Dynamics 365 Customer Service
Redmond, Washington, United States

A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

$50+/user/month
58
Brevo Conversations
Paris, France

Platform includes live chat, chatbot, WhatsApp integration and AI capabilities.

Free$15/user/month
59
IvyQuantum
Raleigh, North Carolina, United States

An all-in-one platform to build and launch conversational chatbots.

$$$
60
Smith.ai
Los Altos, California, United States

A 24/7 virtual receptionist service that handles calls, chats, text messages, and social media interactions.

$97.50+/month
61
ZoomInfo Chat
Vancouver, Washington, United States

A conversational marketing platform designed for B2B conversions, featuring an automated meeting scheduler, advanced chat routing, and step-by-step conversation builder.

$$$
62
Botsonic
San Francisco, California, United States

An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms.

$19+/month
63
Yellow.ai
San Mateo, California, United States

A full-stack service automation platform powered by generative AI that enables enterprises to build and deploy chatbots and voice bots for various functions, including customer support, sales, and HR.

Free$$$
64
ElevenLabs
New York, United States

An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing.

Free$5+/month
65
Meiqia
Beijing, China

A Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents.

Free1,888 RMB+/seat/year
66
Userlike
Cologne, Germany

An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany.

Free$130+/month
67
Chekkit
Winnipeg, Manitoba, Canada

A text messaging platform that includes text, video and group chats, AI assistant, payments, and more.

$25+/month
Chatway
Tel Aviv, Israel

A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging.

Free$29+/month
69
Acquire
San Francisco, California, United States

A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

$$$
70
TocPlus
Incheon, Korea

A free chat service available in English, Chinese, Japanese, and Korean that enables you to chat with visitors on your website.

Free
71
Kayako
Austin, Texas, United States

A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

$39+/agent/month
72
Talkative
Newport, United Kingdom

A customer engagement platform with live chat, AI chatbots, live video calls, and social messaging.

$70+/month
73
Rocket.Chat
Wilmington, Delaware, United States

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

FreeOpen source$$$
74
iAdvize
Nantes, France

A conversational conversion platform that provides AI-powered shopping assistants for e-commerce.

$290+/month
75
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$

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