๐Ÿ“ˆ Live Chat Software Ranked #26โ€“#50 in the United States

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

The United States of America (USA) is a North American country with a population of over 341 million people.

The following list shows the live chat software ranked from 26th to 50th out of 122 used on websites in the United States.

RankNameMarket share
26
Nice CXone
Hoboken, New Jersey, United States

An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

$71+/user/month
27
Chaty
Tel Aviv, Israel

A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps.

Free$15+/month
28
Chatra
Paris, France

A cloud-based live chat platform designed for small businesses and e-commerce retailers.

Freeโ‚ฌ25+/agent/month
29
Five9
San Ramon, California, United States

A cloud contact center platform that provides omnichannel engagement, analytics, workforce optimization, and AI-powered automation.

$119+/month
30
Qualified
San Francisco, California, United States

An agentic marketing platform for B2B companies that identifies and engages high-intent website visitors and inbound leads.

$3,500+/month
31
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
32
SnapEngage
Dallas, Texas, United States

A live chat solution built for sales and support.

33
My Live Chat
North York, Ontario, Canada

A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.

Free$15+/month
34
Forethought
San Francisco, California, United States

An enterprise AI agent platform that automates customer support across chat, email, and voice.

$$$
35
Smartsupp
Brno, Czechia

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
36
Chatty
Hanoi, Vietnam

A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget.

Free$19.99+/month
37
WP Social Ninja
Newark, Delaware, United States

A WordPress social proof plugin that allows users to embed social media feeds, business reviews, and chat widgets into a website.

Free$62/year
38
Gladly
San Francisco, California, United States

A customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.

$180+/user/month
39
Chatwoot
San Francisco, California, United States

An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

FreeOpen source$19+/agent/month
40
Ada
Toronto, Ontario, Canada

An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

$$$
41
Trengo
Utrecht, Netherlands

An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.

$209+/month
42
Chatway
Tel Aviv, Israel

A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging.

Free$29+/month
43
Knock
Richardson, Texas, United States

A web-based customer relationship and front-office platform designed for multifamily property managers and leasing teams.

$$$
44
Emplifi
Columbus, Ohio, United States

A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care.

$2,400+/year
45
HappyFox
Irvine, California, United States

A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat.

$29+/agent/month
46
Botpress
Quebec City, Canada

An all-in-one platform for developers building chatbot applications powered by the latest LLMs.

Free$189+/month
47
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
48
GetButton
Helsinki, Finland

A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly.

$4.99+/month
49
Collect.chat
Newark, Delaware, United States

An interactive chatbot platform that allows website owners to create automated conversational forms without coding.

Free$24+/month
50
Customers.ai
Boston, Massachusetts, United States

A B2C visitor identification and sales outreach automation platform that identifies anonymous website visitors and routes their contact data into email, advertising, and CRM systems.

$600+/month

๐Ÿ‘‰ See Also

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