LivePerson

New York, United States

LivePerson's Conversational Cloud is an AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Facebook Messenger and WhatsApp, and can scale to any number of conversations.

According to our data, LivePerson ranks 26th among the live chat software we track.
It has 0.8% of the live chat market share and is present on 0.03% of all websites.

πŸ’Έ Pricing

Custom

πŸ“Š Rankings and Market Share

πŸ† LivePerson Awards

⚑ Sites Using LivePerson

We have data on 1,058 websites that use the LivePerson software solution. Here is a list of some of the top ranked ones.

The highest rated site using LivePerson is verizon.com.

#WebsiteRankCountryLanguage
1 verizon.com #303 United States American English
2 sap.com #455 Germany English
3 americanexpress.com #988 American English
4 sky.com #1,053 United Kingdom British English
5 citi.com #1,387 United States English
6 hyundaiusa.com #1,456 United States American English
7 concursolutions.com #1,958 United States English
8 nationwide.co.uk #2,666 United Kingdom English
9 bancolombia.com #2,707 Colombia Spanish
10 santander.co.uk #3,141 United Kingdom English
11 hsbc.co.uk #3,236 United Kingdom British English
12 mailchimp.com #3,405 United States English
13 optum.com #3,773 English
14 matalan.co.uk #4,043 United Kingdom English
15 alkosto.com #4,215 Colombia Spanish
16 allstate.com #4,692 United States English
17 avianca.com #5,425 Colombia Spanish
18 customink.com #5,801 United States English
19 orange.es #5,812 Spain Spanish
20 lookfantastic.com #6,149 United Kingdom English

πŸ“ˆ Usage Statistics

Most of the sites that use LivePerson:

Most of the sites using LivePerson are from the United States and the United Kingdom.

  • United States 41.6%
  • United Kingdom 21.8%
  • Australia 3.9%
  • Germany 2.9%
  • Canada 2.4%
  • France 2.2%
  • Switzerland 1.8%
  • Ireland 1.7%
  • Colombia 1%
  • Other 20.7%

Most LivePerson users speak English or German.

  • English 81.9%
  • German 3.2%
  • Spanish 2.8%
  • French 2%
  • Italian 1.2%
  • Dutch 1%
  • Chinese 0.9%
  • Portuguese 0.7%
  • Hebrew 0.7%
  • Other 5.6%

The LivePerson software solution is especially popular on .com, .co.uk, and .org top-level domains.

  • .com 52%
  • .co.uk 9.5%
  • .org 5.9%
  • .edu 2.3%
  • .ca 2%
  • .com.au 1.7%
  • .de 1.5%
  • .ch 1.3%
  • .gov.au 1.2%
  • Other 22.6%

The primary market segments for websites utilizing LivePerson include online shopping, finance and banking, and business.

  • Online Shopping 18.9%
  • Finance/Banking 15%
  • Business 14.1%
  • Marketing/Merchandising 7.5%
  • Fashion/Beauty 7.5%
  • Health 5.3%
  • Education/Reference 4.6%
  • Travel 4.4%
  • Internet Services 3.6%
  • Other 19.1%

πŸ•΅οΈ Similar Technologies

These are some of the best LivePerson alternatives.

RankName
5
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
6
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
9
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
61
Daktela
Prague, Czech Republic

A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

€30+/user/month
74
Yellow.ai
San Mateo, California, United States

A full-stack service automation platform powered by generative AI that enables enterprises to build and deploy chatbots and voice bots for various functions, including customer support, sales, and HR.

Free$$$

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πŸ’¬ Frequently Asked Questions

Where is LivePerson's headquarters?

LivePerson is located in New York, United States.

Which country uses LivePerson the most?

The majority of LivePerson users are from the United States.

Who uses LivePerson?

According to our data, LivePerson is used on over a thousand sites, including such established ones as verizon.com, sap.com, and americanexpress.com.

Is LivePerson used on government websites?

In total, we found LivePerson on 13 government sites in Australia and 3 in the United States.

Do academic institutions use LivePerson?

Yes. Overall, we know of 24 academic websites in the United States that use LivePerson.

How does LivePerson stack up against the competition?

LivePerson is a moderately popular live chat software solution, ranking ahead of 81 other live chat software we track.

What are the alternatives to LivePerson?

Alternatives and possible competitors to LivePerson may include Yellow.ai, Daktela, and Tidio.

Statistics were last calculated on .
For details, see our methodology and disclaimer.