🆚 Brevo vs. Twilio

Compare technologies based on real-world usage data *

Type

Customer relationship management system
Customer support technology

About

Brevo is a cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface.

It supports email, SMS, WhatsApp and push notifications campaigns, offers a drag-and-drop email editor, transactional emails via SMTP/API, segmentation and A/B testing, and landing pages and web forms.

Twilio is a cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications.

It offers programmable APIs for SMS, MMS, WhatsApp, email, and voice calls, developer tools such as serverless functions and a drag-and-drop workflow builder, customer data capabilities through its Segment platform, and omnichannel engagement solutions including contact center software and campaign orchestration.

Headquarters

Paris, France
San Francisco, California, United States

Website

Pricing

Free version ✔️300 emails/day
Starter$9+/month
Business$18+/month
EnterpriseCustom
Support Plans
Production$250+/month
Business$1,500+/month
Personalized$5,000+/month
Price per SMS (outbound/inbound)
USA$0.0083
Canada$0.0083
UK$0.0524/$0.0075
Germany$0.112/$0.0075
Conversations API
Usage$0.05+/active user/month
Media storage$0.25+/GB/m+
Voice API (outbound calls/inbound calls, per minute)
USA$0.014/$0.0085
Canada$0.014/$0.0085
UK$0.0158/$0.01
Germany$0.021/$0.01
Verify API$0.05/verification + channel fees
Lookup API
Free version ✔️Formatting and validation
Inbound caller identification$0.01/request
Identity match$0.01/request

Categories

CRM › Rank #3
Marketing Automation › Rank #4
Marketing Automation › Rank #61
Email Marketing › Rank #7
Scheduling › Rank #2
Customer Support › Rank #29
Live Chats › Rank #71
Personalization › Rank #51

Popularity

Determined by the number of sites using each technology.

The Brevo CRM system is 56 times more popular than Twilio.
Total websites

Market share

Marketing Automation

Popularity by country

Determined by the number of sites detected from each country.

Brevo is more popular than Twilio in all countries.
France
Germany
Italy
United States
United Kingdom
Spain
Netherlands
Switzerland
Austria
Belgium

Awards

Popularity by domain category

Determined by the number of sites in each category.

Brevo is more popular than Twilio in all market segments.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Blogs/Wiki
Internet Services
Education/Reference
Travel
Entertainment
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,187
View more ➝
Name
Rank
#3,418
#4,645
#7,848
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.