🆚 Freshchat vs. HubSpot Chat
Compare technologies based on real-world usage data *- 📈 Freshchat is as popular as HubSpot Chat.
- 🌍 Freshchat is more popular in the United Kingdom, the Netherlands, and Australia.
- 🌎 HubSpot Chat is more popular in the United States, Germany, and France.
Freshchat
HubSpot ChatType
About
Freshchat is a cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.
It supports omnichannel messaging across web chat, mobile apps, WhatsApp, Facebook Messenger, Instagram, SMS and email into a unified inbox, offers no-code bot builders and AI chat automation, real-time routing and assignment, and more than 1,000 integrations with CRM, helpdesk, and e-commerce platforms including Freshdesk, Salesforce, Shopify, Slack, and Jira.
HubSpot Chat is live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.
It offers automated routing based on agent availability, a no-code chatbot builder, customizable welcome messages and chat widget branding, and a shared inbox that unifies live chat, chatbot, and messaging from Facebook Messenger, SMS, and other channels.
Headquarters
Pricing
(1K contacts)$20/seat/month
(3 seats, 2K contacts)$890/month
(5 seats, 10K contacts)$3,600/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 6th most popular in South Africa in the Live Chats category.
- ⭐ 6th most popular in Indonesia in the Live Chats category.
- ⭐ 6th most popular in Switzerland in the Live Chats category.
- ⭐ 7th most popular in Malaysia in the Live Chats category.
- ⭐ 8th most popular in the Netherlands in the Live Chats category.
- ⭐ 6th most popular in Sweden in the Live Chats category.
- ⭐ 7th most popular in Finland in the Live Chats category.
- ⭐ 8th most popular in Brazil in the Live Chats category.
- ⭐ 9th most popular in France in the Live Chats category.
- ⭐ 10th most popular in the United States in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
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Our service evaluates the popularity of technologies by the number of websites using them.