🆚 Gorgias vs. HelpCrunch
Compare technologies based on real-world usage data *- 📈 Gorgias is much more popular than HelpCrunch.
- 🌎 Gorgias is more popular in the United States, Australia, and the United Kingdom.
- 🌍 HelpCrunch is more popular in Ukraine, Russia, and Estonia.
Type
Customer support technology
Customer support technology
About
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
HelpCrunch is a multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.
Headquarters
San Francisco, California, United States
Wilmington, Delaware, United States
Pricing
Free version ❌
Starter
(50 tickets)$10+/month
(50 tickets)$10+/month
Basic
(200 tickets)$50+/month
(200 tickets)$50+/month
Pro
(2,000 tickets)$300+/month
(2,000 tickets)$300+/month
Advanced
(5,000 tickets)$750+/month
(5,000 tickets)$750+/month
Free version ❌Free 14-day trial
Basic$15/user/month
Pro$25/user/month
Unlimited$620/month
Categories
Popularity
Determined by the number of sites using each technology.
Gorgias customer support technology is 16 times more popular than HelpCrunch.
Total websites
Market share
Customer Support
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Gorgias is more popular in the United States, Australia, and the United Kingdom, while HelpCrunch is more popular in Ukraine, Russia, and Estonia.
United States
Australia
United Kingdom
Ukraine
Canada
France
Germany
Netherlands
New Zealand
Denmark
Awards
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
- 🥇 Most popular in Ukraine in the Customer Support category.
- 🥉 Third most popular in Ukraine in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Gorgias is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while HelpCrunch is more commonly used on education and reference sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Blogs/Wiki
Internet Services
Alcohol
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Help Scout
Chatwoot
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Twilio* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.