🆚 Gorgias vs. JivoChat
- 📈 JivoChat is slightly more popular than Gorgias.
- 🌎 JivoChat is more popular in Russia, Brazil, and Ukraine.
- 🌎 Gorgias is more popular in the United States, the United Kingdom, and Australia.
JivoChatType
About
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.
It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with 
Facebook, 
Instagram, 
Telegram, Viber, 
WhatsApp, and 
Google Analytics, and supports connections with third-party chatbots.
Headquarters
Pricing
(50 tickets)$10+/month
(200 tickets)$50+/month
(2,000 tickets)$300+/month
(5,000 tickets)$750+/month
(per agent)$336/year
(per agent)$504/year
(per agent)$672/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
- ⭐ 4th most popular in Canada in the Customer Support category.
- 🥇 Most popular in Russia in the Live Chats category.
- 🥇 Most popular in Brazil in the Live Chats category.
- 🥇 Most popular in Ukraine in the Live Chats category.
- 🥇 Most popular in Belarus in the Live Chats category.
- 🥇 Most popular in Kazakhstan in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Help Scout
Chatwoot
Gladly
LiveChat
Intercom
Zoho SalesIQ🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,511,995 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.