🆚 HubSpot CRM vs. Microsoft Dynamics 365

Compare technologies based on real-world usage data *

📈 HubSpot CRM is five times more popular than Microsoft Dynamics 365.
🌎 HubSpot CRM is more popular in the United States, the United Kingdom, and Germany.
🌍 Microsoft Dynamics 365 is more popular in Austria, Vietnam, and Turkey.

Type

Customer relationship management system

About

HubSpot CRM is an all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.

It offers contact and deal management with visual sales pipelines, email tracking, live chat and chatbots, workflow automation, reporting dashboards, data sync and enrichment, and over 2,000 integrations.

Microsoft Dynamics 365 is a cloud-based suite of CRM and ERP business applications offered by Microsoft.

It includes modular apps such as Sales, Customer Service, Finance, Supply Chain Management, Commerce and Human Resources, offers embedded AI tools (including Microsoft Copilot), and integrates with Microsoft 365, Power Platform, and Azure.

Headquarters

Cambridge, Massachusetts, United States

Redmond, Washington, United States

Website

hubspot.com/products/crm #220

dynamics.microsoft.com

Pricing

Free version ✔️Up to 1,000 contacts

Smart CRM (per seat)Professional$45/month
Enterprise$75/month

Sales Hub (per seat)Starter$20/month
Professional$100/month
Enterprise$150/month

Dynamics 365 SalesProfessional$65/user/month
Enterprise$105/user/month
Premium$150/user/month

Dynamics 365 Customer ServiceProfessional$50/user/month
Enterprise$105/user/month
Premium$195/user/month

Popularity

Determined by the number of sites using each technology.

The HubSpot CRM system is 5 times more popular than Microsoft Dynamics 365.

Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

HubSpot CRM is more popular in the United States, the United Kingdom, and Germany, while Microsoft Dynamics 365 is more popular in Austria, Vietnam, and Turkey.

United States

United Kingdom

Germany

Australia

Netherlands

Canada

France

Norway

Switzerland

Finland

Awards

🥇 Most popular in Finland in the CRM category.
🥇 Most popular in Norway in the CRM category.
🥈 Second most popular in the United States in the CRM category.
🥈 Second most popular in the United Kingdom in the CRM category.
🥈 Second most popular in Sweden in the CRM category.

🥇 Most popular in the United States in the ERP category.
🥇 Most popular in Australia in the ERP category.
🥇 Most popular in the United Kingdom in the ERP category.
🥇 Most popular in the Netherlands in the ERP category.
🥇 Most popular in Switzerland in the ERP category.

Popularity by domain category

Determined by the number of sites in each category.

HubSpot CRM is more popular among sites focused on business, software and hardware, and Internet services, while Microsoft Dynamics 365 is more commonly used on government and military, and public information sites.

Business

Software/Hardware

Internet Services

Marketing/Merchandising

Education/Reference

Finance/Banking

Health

Online Shopping

Real Estate

Travel