🆚 LeadSquared vs. Zendesk

Type

Customer relationship management system
Customer relationship management system

About

LeadSquared is a SaaS sales and marketing automation platform that combines CRM, lead management, and email marketing tools.

It provides multi-channel lead capture, AI-based lead scoring and routing, email and SMS marketing automation, a mobile CRM for field teams, prebuilt workflows for industries such as financial services and healthcare, and integrations with Salesforce and Microsoft Dynamics.

Zendesk is a customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

It enables businesses to automate routine customer interactions with AI, route and prioritize tickets intelligently, build knowledge bases with content gap detection, export reports and dashboards, and integrate with over 2,000 applications.

Headquarters

Bengaluru, India
San Francisco, California, United States

Website

Pricing

Free version ❌
Sales CRM
Sales Pro $40/user/month
Sales Super $60/user/month
Marketing Automation
Marketing Pro
(100K emails, 1K chatbot sessions)
$1,200/month
Marketing Super
(250K emails, 2K chatbot sessions)
$2,000/month
Free version ❌Free 14-day trial
Customer Service
Support Team $228/agent/year
Suite Team $660/agent/year
Suite Professional $1,380/agent/year
Suite Enterprise $2,028/agent/year
Employee Service
Suite Team $348/agent/year
Suite Growth $708/agent/year
Suite Professional $1,380/agent/year

Categories

CRM › Rank #41
CRM › Rank #2
Marketing Automation › Rank #64
Email Marketing › Rank #54
Customer Support › Rank #1

Popularity

Determined by the number of sites using each technology.

The Zendesk CRM system is 135 times more popular than LeadSquared.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Zendesk is more popular than LeadSquared in all countries.
United States
United Kingdom
Australia
Netherlands
France
Germany
Brazil
Spain
Italy
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

Zendesk is more popular than LeadSquared in all market segments.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Internet Services
Software/Hardware
Education/Reference
Travel
Health
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#24,139
#24,699
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data