🆚 LivePerson vs. Smartsupp
Compare technologies based on real-world usage data *- 📈 Smartsupp is four times more popular than LivePerson.
- 🌍 Smartsupp is more popular in the Czech Republic, Poland, and Slovakia.
- 🌎 LivePerson is more popular in the United States, the United Kingdom, and Australia.
Type
About
LivePerson's Conversational Cloud is an AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Facebook Messenger and WhatsApp, and can scale to any number of conversations.
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and Google Analytics.
Headquarters
Pricing
(+ chatbots, basic statistics)$168+/year
(+ teams of agents, segmentation)$288+/year
(+ API, mobile SDK)$2,868+/year
Shopping assistant add-on$16+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 12nd most popular in the United Kingdom in the Live Chats category.
- 🔥 17th most popular in the United States in the Live Chats category.
- ⬆️ 24th most popular in Australia in the Live Chats category.
- ⬆️ 26th most popular in Canada in the Live Chats category.
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
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Brevo Conversations* According to recent studies, many of online reviews are fake.
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Our service evaluates the popularity of technologies by the number of websites using them.