🆚 Salesforce Chat vs. Tawk.to

Compare technologies based on real-world usage data *

📈 Tawk.to is much more popular than Salesforce Chat.
🌎 Tawk.to is more popular in the United States, India, and the United Kingdom.
🌍 Salesforce Chat is more popular in Japan and Guyana.

Salesforce Chat

Type

Live chat software solution

Live chat software solution

About

Salesforce Chat is a live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026.

Tawk.to is a free live chat software for websites.

It supports unlimited agents, unlimited chat history and websites, over 45 languages, real-time visitor monitoring, automated triggers, a built-in ticketing system, customizable widgets, and a JavaScript API for integrations.

Headquarters

San Francisco, California, United States

Las Vegas, Nevada, United States

Website

salesforce.com #151

Pricing

Free ✔️

Tawk.to branding removal$29/month

Categories

Live Chats › Rank #13

Live Chats › Rank #1

Legacy › Rank #36

Popularity

Determined by the number of sites using each technology.

The Tawk.to live chat software solution is 9 times more popular than Salesforce Chat.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Tawk.to is more popular in the United States, India, and the United Kingdom, while Salesforce Chat is more popular in Japan and Guyana.

United States

India

United Kingdom

Vietnam

Turkey

Australia

Netherlands

Indonesia

Canada

Italy

Awards

⭐ 6th most popular in Japan in the Live Chats category.
⭐ 7th most popular in Austria in the Live Chats category.
⭐ 9th most popular in the United States in the Live Chats category.
⭐ 9th most popular in Italy in the Live Chats category.
⭐ 9th most popular in Switzerland in the Live Chats category.

🥇 Most popular in the United States in the Live Chats category.
🥇 Most popular in India in the Live Chats category.
🥇 Most popular in the United Kingdom in the Live Chats category.
🥇 Most popular in Vietnam in the Live Chats category.
🥇 Most popular in Turkey in the Live Chats category.

Popularity by domain category

Determined by the number of sites in each category.

Tawk.to is more popular than Salesforce Chat in all market segments.

Business

Online Shopping

Internet Services

Marketing/Merchandising

Education/Reference

Travel

Software/Hardware

Health

Fashion/Beauty

Real Estate

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#994

collegeboard.org

#1,124

athenahealth.com

#1,235

#1,333

#1,451

Name

Rank

triunfob*t.com

#854

#1,210

#1,333

premierb*t.co.ao

#5,192

leaktube.net

#5,209

Compare alternatives

Technologies with similar characteristics.

See also

Tawk.to technology profile

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.