🆚 Shopify Inbox vs. Zoko

Type

Live chat software
Live chat software

About

Shopify Inbox is a free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers.

It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.

Zoko is a WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

Headquarters

Ottawa, Ontario, Canada
Bengaluru, India

Website

Pricing

Free ✔️
Free version ❌Free 7-day trial
Starter
$39.99/month
Per conversation$0.015
Plus$64.99/month
Elite$114.99/month
Max$404.99/month

Categories

Live Chats › Rank #4
Live Chats › Rank #65
CRM › Rank #31

Popularity

Determined by the number of sites using each technology.

The Shopify Inbox live chat software is 43 times more popular than Zoko.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Shopify Inbox is more popular than Zoko in all countries.
United States
United Kingdom
India
Australia
Canada
Germany
France
Italy
Japan
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Shopify Inbox is more popular than Zoko in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Software/Hardware
Internet Services
Entertainment
Blogs/Wiki
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#11,058
#35,255
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data