🆚 Spiceworks Cloud Help Desk vs. Zendesk
Compare technologies based on real-world usage data *- 📈 Zendesk is much more popular than Spiceworks Cloud Help Desk.
- 🌍 Zendesk is more popular in all countries.
ZendeskType
Customer support technology
Customer relationship management system
About
The Spiceworks Cloud Help Desk is a help desk with basic functionality available for free (ad-supported).
Zendesk is a powerful customer service and engagement platform with many features, including AI agents, email automation, power dialing, analytics, and a self-service portal.
Headquarters
Austin, Texas, United States
San Francisco, California, United States
Pricing
Zendesk Support
Team$228/agent/year
Professional$660/agent/year
Enterprise$1,380/agent/year
Zendesk Suite
Team$660/agent/year
Growth$1,068/agent/year
Professional$1,380/agent/year
Categories
Popularity
Determined by the number of sites using each technology.
The Zendesk CRM system is 277 times more popular than Spiceworks Cloud Help Desk.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Zendesk is more popular than Spiceworks Cloud Help Desk in all countries.
United States
United Kingdom
Canada
Australia
Germany
France
Netherlands
Brazil
Spain
Italy
Awards
- ⬆️ 22nd most popular in the United States in the Customer Support category.
- 🥇 Most popular in the United States in the CRM category.
- 🥇 Most popular in the United States in the Customer Support category.
- 🥇 Most popular in the United Kingdom in the CRM category.
- 🥇 Most popular in the United Kingdom in the Customer Support category.
- 🥇 Most popular in Canada in the CRM category.
Popularity by domain category
Determined by the number of sites in each category.
Zendesk is more popular than Spiceworks Cloud Help Desk in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Fashion/Beauty
Software/Hardware
Education/Reference
Travel
Sports
Health
Top sites
Top-ranked sites that use these technologies.
Name
Rank
#99,511
#287,312
#553,691
#557,015
#567,568
Compare alternatives
Technologies with similar characteristics.
Data updated
* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.
When interpreting and using the results, please read our methodology and disclaimer.