🆚 Zendesk vs. Zoko
- 📈 Zendesk is much more popular than Zoko.
- 🌍 Zendesk is more popular in all countries.
- ⭐ Zoko is particularly popular in India.
Statistics based on 3.3M+ analyzed websites. About this data
ZendeskType
Customer relationship management system
Live chat software
About
Zendesk is a customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.
It enables businesses to automate routine customer interactions with AI, route and prioritize tickets intelligently, build knowledge bases with content gap detection, export reports and dashboards, and integrate with over 2,000 applications.
WhatsApp
ShopifyHeadquarters
San Francisco, California, United States
Bengaluru, India
Pricing
Free version ❌Free 14-day trial
Customer Service
Support Team$228/agent/year
Suite Team$660/agent/year
Suite Professional$1,380/agent/year
Suite Enterprise$2,028/agent/year
Employee Service
Suite Team$348/agent/year
Suite Growth$708/agent/year
Suite Professional$1,380/agent/year
Free version ❌Free 7-day trial
Starter
$39.99/month
Per conversation$0.015
Plus$64.99/month
Elite$114.99/month
Max$404.99/month
Categories
Popularity
Determined by the number of sites using each technology.
The Zendesk CRM system is 96 times more popular than Zoko.
Total websites
Market share
CRM
Popularity by country
Determined by the number of sites detected from each country.
Zendesk is more popular than Zoko in all countries.
United States
United Kingdom
Australia
France
Netherlands
Germany
Brazil
Italy
Spain
India
Awards
- 🥇 Most popular in the United States in the Customer Support category.
- 🥇 Most popular in the United States in the CRM category.
- 🥇 Most popular in the United Kingdom in the Customer Support category.
- 🥇 Most popular in the United Kingdom in the CRM category.
- 🥇 Most popular in Australia in the Customer Support category.
- ⭐ 4th most popular in India in the CRM category.
- ⭐ 10th most popular in India in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Zendesk is more popular than Zoko in all market segments.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Internet Services
Software/Hardware
Education/Reference
Travel
Health
Sports
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Microsoft Dynamics 365
Jira Service Management
Channel Talk
Chatway
Chatty🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.