⚑ Customer Support in Taiwan

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

Taiwan is an East Asian island country with a population of around 23.6 million people.

According to our research, customer support technologies are used on 0.7% of websites from Taiwan.

Statistics based on 16K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer support technologies in Taiwan in 2026, based on market share.

The most popular is Zendesk with an impressive share of 49.2%, followed by LiveChat with 13.6% and Tidio with 10.2%.

πŸš€ Highlights

Here is a list of the top technologies that are more popular in Taiwan than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Customer Support Technologies

Below is a more detailed list of 13 customer support technologies used on sites from Taiwan, ranked by their market share.

RankNameMarket share
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
2
LiveChat
WrocΕ‚aw, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
3
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
4
Crisp
Nantes, France

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Free€45+/month
5
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
6
Chatwoot
San Francisco, California, United States

An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

FreeOpen source$19+/agent/month
7
UserVoice
Raleigh, North Carolina, United States

A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.

$16,000+/year
8
Freshdesk
San Mateo, California, United States

A cloud-based helpdesk ticketing system that centralizes customer support requests from multiple channels into a single workspace for support teams.

Free$23+/agent/month
9
Dynamics 365 Customer Service
Redmond, Washington, United States

A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions.

$50+/user/month
10
Help Scout
Boston, Massachusetts, United States

A complete customer communications platform with shared inbox, live chat and help desk.

Free$25+/user/month
11
Meiqia
Beijing, China

A Chinese customer service platform that uses artificial intelligence to provide live chat, chatbots, and voice agents for managing customer interactions.

Free1,888 CNY+/seat/year
12
Re:amaze
Tempe, Arizona, United States

A multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

$29+/user/month
13
Intercom Help Center
San Francisco, California, United States

Allows users to publish articles that enable customers to self-serve and find support 24/7.

$39+/month

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data