⚡ Live Chat Software in Bulgaria

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Bulgaria is a Southeastern European country with a population of around 6.5 million people.

According to our data, live chat software is used on 3.9% of websites from Bulgaria.

⭐ Most Popular in 2026

The following chart shows the top live chat software in Bulgaria in 2026, based on market share.

The most popular is Zendesk Chat with an impressive share of 30.5%, followed by Tawk.to with 28.1% and Chaty with 9.6%.

🚀 Highlights

Here is a list of the top software that is more popular in Bulgaria than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 39 live chat software solutions used on sites from Bulgaria, ranked by their market share.

RankNameMarket share
1
Zendesk Chat
San Francisco, California, United States

A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

$19+/agent/month
2
Tawk.to
Las Vegas, Nevada, United States

A free live chat software for websites.

Free
3
Chaty
Tel Aviv, Israel

A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps.

Free$15+/month
4
LiveChat
Wrocław, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
5
Crisp
Nantes, France

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Free€45+/month
6
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
7
JivoChat
Vitória, Espírito Santo, Brazil

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Free$28+/month
8
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
9
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
10
Salesforce Chat
San Francisco, California, United States

A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026.

Legacy
11
Pure Chat
Scottsdale, Arizona, United States

A live chat platform designed to help businesses engage website visitors through a customizable chat widget.

$49+/month
12
GetButton
Helsinki, Finland

The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Facebook Messenger and allows them to initiate a conversation.

$4.99+/month
13
Zoho SalesIQ
Chennai, India

A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

Free$10+/user/month
14
HubSpot Chat
Cambridge, Massachusetts, United States

Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

Free$20+/seat/month
15
My Live Chat
North York, Ontario, Canada

A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.

Free$15+/month
16
Re:amaze
Tempe, Arizona, United States

An integrated customer service, live chat, and helpdesk platform for online businesses.

$29+/user/month
17
Collect.chat
Newark, Delaware, United States

An interactive chatbot platform that allows website owners to create automated conversational forms without coding.

Free$24+/month
18
Chatra
Paris, France

A cloud-based live chat platform designed for small businesses and e-commerce retailers.

Free€25+/agent/month
19
Voiceflow
San Francisco, California, United States

A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding.

Free$60+/month
20
Daktela
Prague, Czech Republic

A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

€30+/user/month
21
Freshchat
San Mateo, California, United States

A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

Free$19+/agent/month
22
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations.

Free$40+/month
23
Drift
Atlanta, Gerogia, United States

A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages.

$75+/user/month
24
LivePerson
New York, United States

An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Facebook Messenger and WhatsApp, and can scale to any number of conversations.

$$$
25
Salesforce Enhanced Chat
San Francisco, California, United States

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

$75+/user/month

👉 See Also

Data is based on the analysis of 12,911 websites from Bulgaria.
Statistics were last calculated on .
For details, see our methodology and disclaimer.