Live Chat Software Ranked #26–#50 in Switzerland by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in Switzerland

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Switzerland is a Central European country with a population of over 8.8 million people.

Statistics based on 47K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 76 used on websites in Switzerland.

Rank	Name	Market share
26	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	1%
27	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.9%
28	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.9%
29	Qualified San Francisco, California, United States An agentic marketing platform for B2B companies that identifies and engages high-intent website visitors and inbound leads. $3,500+/month	0.8%
30	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	0.8%
⏳	Superchat Berlin, Germany A German customer communication platform that combines a team inbox and an AI agent for chat, email, and phone. $69+/month	0.8%
32	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$189+/month	0.7%
33	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.6%
34	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	0.6%
35	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	0.5%
36	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.5%
37	iAdvize Nantes, France A conversational conversion platform that provides AI-powered shopping assistants for e-commerce. $290+/month	0.5%
38	WP Social Ninja Newark, Delaware, United States A WordPress social proof plugin that allows users to embed social media feeds, business reviews, and chat widgets into a website. Free$62/year	0.5%
39	Daktela Prague, Czech Republic A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module. €30+/user/month	0.5%
40	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.4%
41	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.4%
42	Emplifi Columbus, Ohio, United States A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care. $2,400+/year	0.4%
43	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.4%
44	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.3%
45	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.3%
46	Kayako Austin, Texas, United States A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform. $39+/agent/month	0.3%
47	Chatlio Seattle, Washington, United States A live chat solution that allows to talk with customers directly from Slack. $29+/month	0.3%
48	OpenWidget Wrocław, Poland Allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement. Free	0.3%
49	Trengo Utrecht, Netherlands An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox. $209+/month	0.3%
50	Sprinklr Service New York, United States An AI-powered customer service platform that unifies customer interactions across voice, digital, and social channels. $249/seat/month	0.3%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 47,465 websites from Switzerland.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 76 were detected on websites from Switzerland.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.