Live Chat Software Ranked #26–#50 in Hong Kong by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in Hong Kong

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Hong Kong is an East Asian special administrative region of China with a population of around 7.5 million people.

Statistics based on 18K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 50 used on websites in Hong Kong.

Rank	Name	Market share
26	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.5%
27	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	0.5%
28	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.5%
29	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.5%
30	Gladly San Francisco, California, United States A customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view. $180+/user/month	0.5%
31	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	0.5%
32	Channel Talk Seoul, Korea An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience. Free$36+/month	0.3%
33	Chat2Desk Saint Petersburg, Russia A chat center for websites with integrations with WhatsApp, Instagram, Telegram, Facebook and desktop, iOS and Android software for operators. Free$10+/month	0.3%
34	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	0.3%
35	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$89+/month	0.3%
36	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	0.3%
37	Sprinklr Service New York, United States A customer service solution that unifies voice, digital and social channels. $249/seat/month	0.3%
38	iAdvize Nantes, France A conversational conversion platform that provides AI-powered shopping assistants for e-commerce. $290+/month	0.3%
39	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.3%
40	Chat Plus Tokyo, Japan A Japanese live chat solution with AI chatbots.	0.3%
41	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.3%
42	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	0.3%
43	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.3%
44	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.3%
45	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.3%
46	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.3%
47	Emplifi Columbus, Ohio, United States An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. $2,400+/year	0.3%
48	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.3%
49	Azure AI Bot Service Redmond, Washington, United States A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots. Free$$$	0.3%
⏳	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.3%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 18,179 websites from Hong Kong.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 50 were detected on websites from Hong Kong.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.