📈 Live Chat Software Ranked #26–#50 in Italy

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Italy is a Southern European country with a population of around 59 million people.

The following list shows the live chat software ranked from 26th to 50th out of 75 used on websites in Italy.

RankNameMarket share
26
My Live Chat
North York, Ontario, Canada

A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.

Free$15+/month
27
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
28
Acquire
San Francisco, California, United States

A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

$$$
29
Ada
Toronto, Ontario, Canada

An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

$$$
30
Chatty
Hanoi, Vietnam

A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget.

Free$19.99+/month
31
Customerly
Dublin, Ireland

An AI-first customer service platform offering chatbots, help desk tools, and task-completing AI agents.

$19+/seat/month
32
Lime Connect
Cologne, Germany

An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany.

Free$130+/month
33
Respond.io
Hong Kong

An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

$99+/month
34
Azure AI Bot Service
Redmond, Washington, United States

A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots.

Free$$$
35
Sunshine Conversations
San Francisco, California, United States

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

$115+/agent/month
36
Help Scout
Boston, Massachusetts, United States

A complete customer communications platform with shared inbox, live chat and help desk.

Free$25+/user/month
37
Chatra
Paris, France

A cloud-based live chat platform designed for small businesses and e-commerce retailers.

Free€25+/agent/month
38
Drift
Atlanta, Gerogia, United States

A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages.

$75+/user/month
39
Collect.chat
Newark, Delaware, United States

An interactive chatbot platform that allows website owners to create automated conversational forms without coding.

Free$24+/month
40
LivePerson
New York, United States

An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations.

$$$
41
Chatwoot
San Francisco, California, United States

An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

FreeOpen source$19+/agent/month
42
Chatway
Tel Aviv, Israel

A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging.

Free$29+/month
43
Sprinklr
New York, United States

An AI-powered customer experience management platform.

$15,000+/year
44
iAdvize
Nantes, France

A conversational conversion platform that provides AI-powered shopping assistants for e-commerce.

$290+/month
45
Zoko
Bengaluru, India

A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

$49.99+/month
46
Botsonic
San Francisco, California, United States

An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms.

$19+/month
47
Gist
Newark, Delaware, United States

A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.

Free$29+/month
48
Provide Support
New York, United States

A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems.

$24+/month
49
Re:amaze
Tempe, Arizona, United States

An integrated customer service, live chat, and helpdesk platform for online businesses.

$29+/user/month
50
ElevenLabs
New York, United States

An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing.

Free$5+/month

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