⚡ Live Chat Software in Serbia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Serbia is a Southeastern European country with a population of around 6.7 million people.

According to our data, live chat software is used on 3.5% of websites from Serbia.

Statistics based on 10K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Serbia in 2026, based on market share.

The most popular is Tawk.to with an impressive share of 30.1%, followed by Call Now Button with 13.8% and Chaty with 10.6%.

🚀 Highlights

Here is a list of the top solutions that is more popular in Serbia than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 45 live chat software solutions used on sites from Serbia, ranked by their market share.

RankNameMarket share
1
Tawk.to
Las Vegas, Nevada, United States

A free live chat software for websites.

Free$$$
2
Call Now Button
Amsterdam, Netherlands

A WordPress plugin that adds a floating click-to-call button to a website, allowing mobile visitors to initiate phone calls with one tap.

FreeOpen source$49.90/year
3
Chaty
Tel Aviv, Israel

A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps.

Free$15+/month
4
Zendesk Chat
San Francisco, California, United States

A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

$19+/agent/month
5
JivoChat
Vitória, Espírito Santo, Brazil

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Free$28+/month
6
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
7
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
8
LiveChat
Wrocław, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
9
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.

Free$40+/month
10
Crisp
Nantes, France

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Free€45+/month
11
Salesforce Chat
San Francisco, California, United States

A legacy live chat solution from Salesforce that was retired in February 2026.

Legacy
12
Shopify Inbox
Ottawa, Ontario, Canada

A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers.

Free
13
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
14
GetButton
Helsinki, Finland

A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly.

$4.99+/month
15
Drift
Atlanta, Gerogia, United States

A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages.

$75+/user/month
16
Zoho SalesIQ
Chennai, India

A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

Free$10+/user/month
17
Trengo
Utrecht, Netherlands

An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.

$209+/month
18
Lime Connect
Cologne, Germany

An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany.

Free$130+/month
19
Olark
San Jose, California, United States

A live chat application for websites that provides customer communication, analytics, and AI chatbot tools.

$29+/month
20
Infobip
London, United Kingdom

A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions.

€39+/month
21
Freshchat
San Mateo, California, United States

A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

Free$19+/agent/month
22
HubSpot Chat
Cambridge, Massachusetts, United States

Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

Free$10+/seat/month
23
WP Social Ninja
Newark, Delaware, United States

A WordPress social proof plugin that allows users to embed social media feeds, business reviews, and chat widgets into a website.

Free$62/year
24
Botpress
Quebec City, Canada

An all-in-one platform for developers building chatbot applications powered by the latest LLMs.

Free$189+/month
25
Salesforce Enhanced Chat
San Francisco, California, United States

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

$75+/user/month

👉 See Also

🗃️ About This Data