⚡ Live Chat Software in Saudi Arabia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Saudi Arabia is a Western Asian country with a population of over 37 million people.

According to our data, live chat software is used on 8% of websites from Saudi Arabia.

⭐ Most Popular in 2026

The following chart shows the top live chat software in Saudi Arabia in 2026, based on market share.

The most popular is Tawk.to with a share of 19%, followed by GetButton with 18% and Chaty with 16.1%.

Tawk.to 19%
GetButton 18%
Chaty 16.1%
Tidio 7.4%
Intercom 6.1%
LiveChat 3.5%
Zoho SalesIQ 3.5%
Zendesk Chat 3.2%
Genesys Cloud CX 2.9%
Respond.io 1.9%
Freshchat 1.9%
Drift 1.6%
Collect.chat 1.6%
JivoChat 1.6%
Other 11.7%

🚀 Highlights

Here is a list of the top software that is more popular in Saudi Arabia than worldwide.
Differences between global and country rankings are shown in parentheses.

2. GetButton ^(-10)
3. Chaty ^(-5)
4. Tidio ^(-1)
5. Intercom ^(-1)
7. Zoho SalesIQ ^(-4)
9. Genesys Cloud CX ^(-16)
10. Respond.io ^(-50)
11. Freshchat ^(-3)
12. Drift ^(-8)
13. Collect.chat ^(-22)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 41 live chat software solutions used on sites from Saudi Arabia, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	19%
2	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Facebook Messenger and allows them to initiate a conversation. $4.99+/month	18%
3	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	16.1%
4	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	7.4%
5	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	6.1%
6	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	3.5%
7	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	3.5%
8	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	3.2%
9	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	2.9%
10	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	1.9%
11	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	1.9%
12	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	1.6%
13	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	1.6%
14	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	1.6%
15	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	1.6%
16	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	1.3%
17	Sprinklr Service New York, United States A customer service solution that unifies voice, digital and social channels. $249/seat/month	1.3%
18	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	1.3%
19	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	1%
20	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	1%
21	Gorgias San Francisco, California, United States A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform. $10+/month	1%
22	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	1%
23	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	1%
24	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	0.6%
25	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	0.6%

👉 See Also

✨ Related Technologies
- Messenger, WhatsApp
🌎 Live Chats in other countries

Data is based on the analysis of 3,894 websites from Saudi Arabia.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.