Daktela

Prague, Czech Republic

Daktela is a cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

According to our data, Daktela ranks 61th among the live chat software we track.
It has 0.2% of the live chat market share and is present on 0.007% of all websites.

🏠 Website
- daktela.com #73,155

💸 Pricing

Daktela is a commercial product priced starting at €30 per user per month.

Contact CentreVoice€30/user/month
Email€30/user/month
Webchat€12/user/month
SMS€12/user/month

AI AgentsChatbot€200+/month
Voicebot€400/month
Emailbot€400/month

Workforce ManagementSetup€300+
Agent€20/month

📊 Rankings and Market Share

Live Chats
- Rank: 61
- Market share: 0.2%
Customer Support
- Rank: 24
- Market share: 0.3%
CRM
- Rank: 31
- Market share: 0.3%

🏆 Daktela Awards

🥇 Most popular in Slovakia in the Customer Support category.
🥈 Second most popular in the Czech Republic in the Customer Support category.
🥈 Second most popular in Slovakia in the CRM category.
🥉 Third most popular in the Czech Republic in the CRM category.
🥉 Third most popular in Slovakia in the Live Chats category.
⭐ 4th most popular in the Czech Republic in the Live Chats category.

⚡ Sites Using Daktela

We have data on 228 websites that use the Daktela live chat software solution. Here is a list of some of the top ranked ones.

The highest rated site using Daktela is slevomat.cz.

#	Website	Rank	Country	Language
1	slevomat.cz	#10,486	Czech Republic	Czech
2	rohlik.cz	#19,863	Czech Republic	Czech
3	directbooking.ro	#24,160	Romania	Romanian
4	sauto.cz	#29,547	Czech Republic	Czech
5	kazar.com	#29,635	Poland	Polish
6	ppl.cz	#31,195	Germany	Czech
7	zlavomat.sk	#35,669	Slovakia	Slovak
8	lindt.de	#36,904	Germany	German
9	svet-svitidel.cz	#45,367	Czech Republic	Czech
10	rodinnebaleni.cz	#46,707	Czech Republic	Czech
11	autodielygafa.sk	#46,960	Slovakia	Slovak
12	factcool.com	#50,523	Slovakia	Slovak
13	knuspr.de	#51,937	Germany	German
14	sportofino.com	#80,589	Poland	Polish
15	luxor.cz	#87,963	Czech Republic	Czech
16	lindt.ca	#88,418	Canada	Canadian English
17	lindt.fr	#89,731	Switzerland	French
18	restorio.cz	#90,027	Czech Republic	Czech
19	svet-svietidiel.sk	#90,451	Czech Republic	Slovak
20	parfimo.ro	#91,575	Romania	Romanian

📈 Usage Statistics

Most of the sites that use Daktela:

are located in the Czech Republic
have content in Czech
use the .cz domain extension
fall into the Online Shopping category.

🌎 Countries📢 Languages⭐ TLDs🗃️ Domain Categories

Most of the sites using Daktela are from the Czech Republic, Slovakia, and Romania.

Most Daktela users speak Czech, Slovak, or English.

The Daktela live chat software solution is especially popular on .cz, .sk, and .com top-level domains.

The primary market segments for websites utilizing Daktela include online shopping, business, and fashion and beauty.

🕵️ Similar Technologies

These are some of the best Daktela alternatives.

Rank	Name
16	Five9 San Ramon, California, United States A contact center solution with digital engagement, analytics, workforce optimization, AI and automation. $119+/month
18	Nice CXone Hoboken, New Jersey, United States An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base. $71+/user/month
26	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month
26	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Facebook Messenger and WhatsApp, and can scale to any number of conversations. $$$
35	Infobip London, United Kingdom A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions. €39+/month