Daktela
Daktela is a cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.
According to our data, Daktela ranks 64th among the live chat software we track.
It has 0.1% of the live chat market share and is present on 0.004% of all websites.
- 🏠 Website
💸 Pricing
Daktela is a commercial product priced starting at €30 per user per month.
📊 Rankings and Market Share
- Live Chats
- Rank: 64
- Market share: 0.1%
- Customer Support
- Rank: 25
- Market share: 0.2%
- CRM
- Rank: 38
- Market share: 0.2%
🏆 Daktela Awards
- 🥇 Most popular in Slovakia in the Customer Support category.
- 🥇 Most popular in Slovakia in the CRM category.
- 🥈 Second most popular in the Czech Republic in the Customer Support category.
- 🥉 Third most popular in the Czech Republic in the CRM category.
- ⭐ 4th most popular in the Czech Republic in the Live Chats category.
- ⭐ 4th most popular in Slovakia in the Live Chats category.
⚡ Sites Using Daktela
We have data on 102 websites that use the Daktela live chat software solution. Here is a list of some of the top ranked ones.
The highest rated site using Daktela is slevomat.cz.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #10,280 | Czech Republic | Czech | |
| 2 | #12,343 | Germany | Czech | |
| 3 | #29,565 | Poland | Polish | |
| 4 | #32,003 | Czech Republic | Czech | |
| 5 | #33,174 | Czech Republic | Czech | |
| 6 | #36,166 | Czech Republic | Czech | |
| 7 | #41,784 | Slovakia | Slovak | |
| 8 | #46,711 | Slovakia | Slovak | |
| 9 | #50,612 | Romania | Romanian | |
| 10 | #57,712 | Czech Republic | Czech | |
| 11 | #71,484 | Austria | Austrian German | |
| 12 | #73,587 | Czech Republic | Czech | |
| 13 | #91,074 | Czech Republic | Czech | |
| 14 | #92,598 | Slovakia | Slovak | |
| 15 | #124,963 | Slovakia | English | |
| 16 | #125,412 | Germany | German | |
| 17 | #171,451 | Czech Republic | Czech | |
| 18 | #178,878 | Poland | Polish | |
| 19 | #179,149 | Romania | Romanian | |
| 20 | #189,326 | Slovenia | Slovenian |
📈 Usage Statistics
Most of the sites that use Daktela:
- are located in the Czech Republic
- have content in Czech
- use the .cz domain extension
- fall into the Online Shopping category.
Most of the sites using Daktela are from the Czech Republic, Slovakia, and Romania.
- Czech Republic 39.6%
- Slovakia 23.8%
- Romania 6.9%
- Poland 5.9%
- Switzerland 5.9%
- Germany 3%
- Bulgaria 2%
- Canada 2%
- Spain 2%
- Other 8.9%
Most Daktela users speak Czech, Slovak, or English.
- Czech 40.2%
- Slovak 22.5%
- English 7.8%
- Romanian 6.9%
- Polish 5.9%
- German 4.9%
- French 2%
- Bulgarian 2%
- Swedish 1%
- Other 6.8%
The Daktela live chat software solution is especially popular on .cz, .sk, and .ro top-level domains.
- .cz 40.2%
- .sk 22.5%
- .ro 6.9%
- .com 5.9%
- .pl 3.9%
- .ca 2%
- .de 2%
- .fr 2%
- .es 2%
- Other 12.6%
The primary market segments for websites utilizing Daktela include online shopping, business, and marketing and merchandising.
- Online Shopping 35.7%
- Business 19%
- Marketing/Merchandising 9.5%
- Fashion/Beauty 7.1%
- Internet Services 4.8%
- Travel 4.8%
- Health 2.4%
- Entertainment 2.4%
- Real Estate 2.4%
- Other 11.9%
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Zendesk💬 Frequently Asked Questions
Where is Daktela's headquarters?
Daktela is located in Prague, Czech Republic.
Does Daktela offer a free plan?
No, Daktela is a paid solution.
How much does it cost?
Daktela is priced from €30 per user per month for the Voice plan.
Can I try it for free?
Daktela does not offer a free trial period.
Which country uses Daktela the most?
The majority of Daktela users are from the Czech Republic.
Who uses Daktela?
According to our data, Daktela is used on over a hundred sites, including such established ones as slevomat.cz,
ppl.cz, and
kazar.com.
How does Daktela compare to its competitors?
Daktela is a moderately popular live chat software solution, ranking ahead of 31 other live chat software we track.
What are the alternatives to Daktela?
Alternatives and possible competitors to Daktela may include Nice CXone,
Five9, and
RingCentral.