🆚 Chatty vs. Zendesk Chat
- 📈 Zendesk Chat is much more popular than Chatty.
- 🌍 Zendesk Chat is more popular in all countries.
ChattyType
About
Chatty is a live chat and AI sales agent built for 
Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget.
It includes an AI chatbot trained on store products, multi-channel messaging across 
WhatsApp, 
Messenger, 
Instagram, email, and SMS, automation workflows, visitor tracking, and multilingual chat with real-time translation in 19 languages.
Zendesk Chat is a live chat solution included in 
Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.
It supports customizable web and mobile chat widgets, offers proactive chat triggers to initiate conversations, omnichannel routing across messaging channels, and AI-driven responses, provides chat-to-ticket conversion so chats become support tickets, and supports more than 2,000 apps and integrations in the Zendesk Marketplace.
Headquarters
Pricing
(50 AI conversations)$19.99/month
(300 AI conversations)$68.99/month
(700 AI conversations)$199/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⬆️ 23rd most popular in India in the Live Chats category.
- ⬆️ 35th most popular in Germany in the Live Chats category.
- ⬆️ 38th most popular in the United Kingdom in the Live Chats category.
- 🥇 Most popular in Australia in the Live Chats category.
- 🥇 Most popular in Spain in the Live Chats category.
- 🥇 Most popular in Singapore in the Live Chats category.
- 🥇 Most popular in Denmark in the Live Chats category.
- 🥇 Most popular in Mexico in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Smartsupp
Chatway
Botsonic
Intercom
Salesforce Enhanced Chat
Dynamics 365 Customer Service
Avada Commerce company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,795 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.