🆚 Gorgias vs. Olark

Compare technologies based on real-world usage data *

Type

Customer support technology
Live chat software solution

About

Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

Olark is a chat application for websites that provides analytics tools and AI chatbots.

Headquarters

San Francisco, California, United States
San Jose, California, United States

Website

Pricing

Free version ❌
Starter
(50 tickets)
$10+/month
Basic
(200 tickets)
$50+/month
Pro
(2,000 tickets)
$300+/month
Advanced
(5,000 tickets)
$750+/month
Free version ❌Free 14-day trial
Per seat$29+/month

Categories

Customer Support › Rank #5
Live Chats › Rank #7
Live Chats › Rank #17

Popularity

Determined by the number of sites using each technology.

Gorgias customer support technology is 3 times more popular than Olark.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Gorgias is more popular in the United States, the United Kingdom, and Australia, while Olark is more popular in Switzerland, India, and Argentina.
United States
United Kingdom
Australia
Canada
France
Germany
Netherlands
New Zealand
Italy
Denmark

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gorgias is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Olark is more commonly used on business, Internet services, and education and reference sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Health
Sports
Internet Services
Education/Reference
Software/Hardware
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#11,469
#12,043
View more ➝
Name
Rank
#484
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.