🆚 Gorgias vs. Pure Chat
- 📈 Gorgias is four times more popular than Pure Chat.
- 🌎 Gorgias is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Pure Chat is more popular in India, Indonesia, and China.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Customer support technology
Live chat software
About
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
Pure Chat is a live chat platform designed to help businesses engage website visitors through a customizable chat widget.
It offers unlimited chats, widget customization, mobile apps for iOS and Android, full chat transcript history, visitor analytics, and integrations with 
Zapier, 
Google Analytics, and HubSpot CRM.
Headquarters
San Francisco, California, United States
Scottsdale, Arizona, United States
Pricing
Free version ❌
Starter
(50 tickets)$10+/month
(50 tickets)$10+/month
Basic
(200 tickets)$50+/month
(200 tickets)$50+/month
Pro
(2,000 tickets)$300+/month
(2,000 tickets)$300+/month
Advanced
(5,000 tickets)$750+/month
(5,000 tickets)$750+/month
Free version ❌Free 30-day trial
Growth
(1 site, 4 users, 100 SMS)$49/month
(1 site, 4 users, 100 SMS)$49/month
Pro
(Unlimited sites, 10 users, 1K SMS, no branding)$99/month
(Unlimited sites, 10 users, 1K SMS, no branding)$99/month
Categories
Popularity
Determined by the number of sites using each technology.
Gorgias customer support technology is 4 times more popular than Pure Chat.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Gorgias is more popular in the United States, the United Kingdom, and Australia, while Pure Chat is more popular in India, Indonesia, and China.
United States
United Kingdom
Australia
Canada
France
Germany
Netherlands
New Zealand
Denmark
Italy
Awards
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
- 🔥 13rd most popular in the United States in the Live Chats category.
- 🔥 15th most popular in the United Kingdom in the Live Chats category.
- 🔥 15th most popular in Australia in the Live Chats category.
- 🔥 15th most popular in Canada in the Live Chats category.
- 🔥 19th most popular in India in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Gorgias is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Pure Chat is more commonly used on Internet services, education and reference, and software and hardware sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Internet Services
Health
Education/Reference
Blogs/Wiki
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Help Scout
Chatwoot
Gladly
Tawk.to
Zendesk Chat
JivoChat
HubSpot Chat🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.