🆚 Gorgias vs. Zoho SalesIQ

Type

Customer support technology
Live chat software

About

Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

Zoho SalesIQ is a customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

The platform offers omnichannel messaging across channels including website and mobile app live chat, Messenger, WhatsApp, Telegram, Instagram, Line, and WeChat.

Read more…

Headquarters

San Francisco, California, United States
Chennai, India

Website

Pricing

Free version ❌
Starter
(50 tickets)
$10+/month
Basic
(200 tickets)
$50+/month
Pro
(2,000 tickets)
$300+/month
Advanced
(5,000 tickets)
$750+/month
Free version ✔️3 users, 100 operator chat sessions per month
Basic
(1K chat sessions)
$10/user/month
Professional
(unlimited chat sessions)
$17/user/month
Enterprisel
(unlimited chat sessions)
$25/user/month

Categories

Customer Support › Rank #5
Live Chats › Rank #7
Live Chats › Rank #11
Analytics › Rank #42

Popularity

Determined by the number of sites using each technology.

Gorgias customer support technology is 1.8 times more popular than Zoho SalesIQ.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Gorgias is more popular in the United States, the United Kingdom, and Australia, while Zoho SalesIQ is more popular in India, Spain, and Italy.
United States
United Kingdom
Australia
Canada
France
Germany
India
Netherlands
Spain
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gorgias is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Zoho SalesIQ is more commonly used on business, Internet services, and software and hardware sites.
Online Shopping
Fashion/Beauty
Business
Marketing/Merchandising
Internet Services
Software/Hardware
Health
Sports
Education/Reference
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#11,469
#12,043
View more ➝
Name
Rank
adjarab*t.am
#3,411
#12,920
View more ➝

See also

🗃️ About This Data