🆚 Kayako vs. Zendesk
Compare technologies based on real-world usage data *- 📈 Zendesk is much more popular than Kayako.
- 🌍 Zendesk is more popular in all countries.
ZendeskType
About
Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.
Zendesk is a customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.
It enables businesses to automate routine customer interactions with AI, route and prioritize tickets intelligently, build knowledge bases with content gap detection, export reports and dashboards, and integrate with over 2,000 applications.
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Pricing
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Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in the United States in the Customer Support category.
- 🥇 Most popular in the United States in the CRM category.
- 🥇 Most popular in the United Kingdom in the Customer Support category.
- 🥇 Most popular in the United Kingdom in the CRM category.
- 🥇 Most popular in Australia in the CRM category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
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Jira Service Management* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.