🆚 Nice CXone vs. Sprinklr

Compare technologies based on real-world usage data *

Type

Live chat software solution
Web analytics tool

About

NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

Sprinklr Unified CXM is an AI-powered customer experience management platform.

It features a single-codebase architecture with a unified data layer for over 30 channels, generative AI-driven automation across all workflow stages, and enterprise-grade security and governance.

Headquarters

Hoboken, New Jersey, United States
New York, United States

Website

Pricing

Free version ❌Free 60-day trial
$71+/user/month
Free version ❌
$15,000+/year

Categories

Live Chats › Rank #44
Live Chats › Rank #53
Customer Support › Rank #18
Analytics › Rank #120

Popularity

Determined by the number of sites using each technology.

The Nice CXone live chat software solution is 1.3 times more popular than Sprinklr.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Nice CXone is more popular in the United States, Argentina, and Brazil, while Sprinklr is more popular in Germany, the United Arab Emirates, and the United Kingdom.
United States
Germany
United Arab Emirates
United Kingdom
Netherlands
Spain
Australia
Canada
Argentina
Japan

Awards

Popularity by domain category

Determined by the number of sites in each category.

Nice CXone is more popular among sites focused on business, online shopping, and health, while Sprinklr is more commonly used on marketing and merchandising, Internet services, and fashion and beauty sites.
Business
Online Shopping
Marketing/Merchandising
Health
Finance/Banking
Internet Services
Fashion/Beauty
Travel
Education/Reference
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#3,213
#5,564
View more ➝
Name
Rank
#5,604
#7,645
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.