πŸ†š OpenWidget vs. Zendesk Chat

Type

Widget
Live chat software

About

OpenWidget allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement.

Zendesk Chat is a live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

It supports customizable web and mobile chat widgets, offers proactive chat triggers to initiate conversations, omnichannel routing across messaging channels, and AI-driven responses, provides chat-to-ticket conversion so chats become support tickets, and supports more than 2,000 apps and integrations in the Zendesk Marketplace.

Headquarters

WrocΕ‚aw, Poland
San Francisco, California, United States

Website

Pricing

Free βœ”οΈ
Free version ❌Free 14-day trial
Support Team $228+/agent/year

Categories

Widgets β€Ί Rank #20
Live Chats β€Ί Rank #62
Live Chats β€Ί Rank #2
Customer Reviews β€Ί Rank #57

Popularity

Determined by the number of sites using each technology.

The Zendesk Chat software is 48 times more popular than OpenWidget.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Zendesk Chat is more popular in the United States, the United Kingdom, and Australia, while OpenWidget is more popular in Bahrain.
United States
United Kingdom
Australia
Netherlands
Italy
Spain
France
Germany
Brazil
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

Zendesk Chat is more popular than OpenWidget in all market segments.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Internet Services
Education/Reference
Travel
Software/Hardware
Health
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#19,987
#47,726
View more ➝
Name
Rank
#1,333
#1,434
#1,852
View more ➝

See also

πŸ—ƒοΈ About This Data