🆚 Re:amaze vs. Zammad
- 📈 Re:amaze is much more popular than Zammad.
- 🌎 Re:amaze is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Zammad is more popular in Germany, the Netherlands, and Switzerland.
Re:amaze
ZammadType
About
Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.
It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.
Zammad is an open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.
It provides multi-channel support, advanced ticket management with automation, SLAs and escalation rules, a knowledge base and customer portal, full REST API, and LDAP and SSO integrations.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 10th most popular in the United States in the Customer Support category.
- ⭐ 10th most popular in the United Kingdom in the Customer Support category.
- ⭐ 10th most popular in Australia in the Customer Support category.
- 🔥 16th most popular in the United States in the Live Chats category.
- 🔥 17th most popular in Canada in the Live Chats category.
- ⭐ 9th most popular in Germany in the Customer Support category.
- 🔥 18th most popular in Germany in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
GoDaddy company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.