🆚 Re:amaze vs. Zammad
- 📈 Re:amaze is much more popular than Zammad.
- 🌎 Re:amaze is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Zammad is more popular in Germany, the Netherlands, and France.
Statistics based on 3.3M+ analyzed websites. About this data
ZammadType
Customer support technology
Customer support technology
About
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.
Zammad is an open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.
It provides multi-channel support, advanced ticket management with automation, SLAs and escalation rules, a knowledge base and customer portal, full REST API, and LDAP and SSO integrations.
Headquarters
Tempe, Arizona, United States
Berlin, Germany
Pricing
Free version ❌
Basic$29/user/month
Pro$49/user/month
Plus$69/user/month
Self-hosted
Free version ✔️Zammad Community, open source
Business€2,999/year
Enterprise€5,999/year
Corporation€9,999/year
Hosted
Starter€7/agent/month
Professional€15/agent/month
Plus€24/agent/month
Categories
Popularity
Determined by the number of sites using each technology.
Re:amaze customer support technology is 6 times more popular than Zammad.
Total websites
Market share
Customer Support
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Re:amaze is more popular in the United States, the United Kingdom, and Australia, while Zammad is more popular in Germany, the Netherlands, and France.
United States
Germany
United Kingdom
Australia
Canada
Netherlands
France
New Zealand
Switzerland
Spain
Awards
- ⭐ 9th most popular in the United Kingdom in the Customer Support category.
- ⭐ 10th most popular in Australia in the Customer Support category.
- 🔥 11st most popular in the United States in the Customer Support category.
- 🔥 11st most popular in Canada in the Customer Support category.
- 🔥 19th most popular in Canada in the Live Chats category.
- ⭐ 8th most popular in Germany in the Customer Support category.
- 🔥 17th most popular in Germany in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Re:amaze is more popular than Zammad in all market segments.
Online Shopping
Marketing/Merchandising
Fashion/Beauty
Business
Internet Services
Sports
Software/Hardware
Education/Reference
Blogs/Wiki
Health
Top sites
Top-ranked sites that use these technologies.
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GoDaddy company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.