🆚 Smartsupp vs. Zoho SalesIQ
Compare technologies based on real-world usage data *- 📈 Smartsupp is slightly more popular than Zoho SalesIQ.
- 🌍 Smartsupp is more popular in the Czech Republic, Poland, and Italy.
- 🌎 Zoho SalesIQ is more popular in the United States, the United Kingdom, and India.
Type
About
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and Google Analytics.
Zoho SalesIQ is a customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.
The platform offers omnichannel messaging across channels including website and mobile app live chat, Messenger, WhatsApp, Telegram, Instagram, Line, and WeChat.
It also supports proactive chat triggers and rule-based routing, a codeless chatbot builder (Zobot) with AI and multilingual support, and detailed visitor tracking with behavior and scoring.
Headquarters
Pricing
(+ chatbots, basic statistics)$168+/year
(+ teams of agents, segmentation)$288+/year
(+ API, mobile SDK)$2,868+/year
Shopping assistant add-on$16+/month
(1K chat sessions)$10/user/month
(unlimited chat sessions)$17/user/month
(unlimited chat sessions)$25/user/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
- ⭐ 4th most popular in the United Arab Emirates in the Live Chats category.
- ⭐ 5th most popular in Japan in the Live Chats category.
- ⭐ 6th most popular in Israel in the Live Chats category.
- ⭐ 7th most popular in the United States in the Live Chats category.
- ⭐ 7th most popular in the United Kingdom in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
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When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.
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