🆚 Smartsupp vs. Zoho SalesIQ

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and Google Analytics.

Zoho SalesIQ is a customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

The platform offers omnichannel messaging across channels including website and mobile app live chat, Messenger, WhatsApp, Telegram, Instagram, Line, and WeChat.

It also supports proactive chat triggers and rule-based routing, a codeless chatbot builder (Zobot) with AI and multilingual support, and detailed visitor tracking with behavior and scoring.

Headquarters

Brno, Czech Republic
Chennai, India

Website

Pricing

Free version ✔️50 conversations per month, 14 days of conversation history
Standard
(+ chatbots, basic statistics)
$168+/year
Pro
(+ teams of agents, segmentation)
$288+/year
Ultimate
(+ API, mobile SDK)
$2,868+/year
Mira AI
Shopping assistant add-on
$16+/month
Free version ✔️3 users, 100 operator chat sessions per month
Basic
(1K chat sessions)
$10/user/month
Professional
(unlimited chat sessions)
$17/user/month
Enterprisel
(unlimited chat sessions)
$25/user/month

Categories

Live Chats › Rank #9
Live Chats › Rank #11
Analytics › Rank #42

Popularity

Determined by the number of sites using each technology.

The Smartsupp live chat software solution is 1.4 times more popular than Zoho SalesIQ.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Smartsupp is more popular in the Czech Republic, Poland, and Italy, while Zoho SalesIQ is more popular in the United States, the United Kingdom, and India.
Czech Republic
United States
Poland
United Kingdom
Italy
Spain
Slovakia
France
Germany
Hungary

Awards

Popularity by domain category

Determined by the number of sites in each category.

Smartsupp is more popular among sites focused on online shopping, marketing and merchandising, and travel, while Zoho SalesIQ is more commonly used on business, Internet services, and software and hardware sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Software/Hardware
Travel
Education/Reference
Fashion/Beauty
Health
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#4,178
#12,514
#14,201
#18,954
View more ➝
Name
Rank
adjarab*t.am
#3,411
#12,920
#14,200
#17,475
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.