⚡ Customer Support in Greece

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

Greece is a Southern European country with a population of around 10.3 million people.

According to our research, customer support technologies are used on 1.1% of websites from Greece.

⭐ Most Popular in 2026

The following chart shows the top customer support technologies in Greece in 2026, based on market share.

The most popular is Zendesk with an impressive share of 44.9%, followed by Tidio with 20.8% and LiveChat with 10.2%.

Zendesk 44.9%
Tidio 20.8%
LiveChat 10.2%
Intercom 6.4%
Crisp 6.4%
Help Scout 2.5%
Freshdesk 2.1%
Genesys Cloud CX 1.3%
Dynamics 365 Customer Service 1.3%
Re:amaze 1.3%
Infobip 0.8%
Chatwoot 0.8%
RingCentral 0.8%
Daktela 0.4%
Gorgias 0.4%

🚀 Highlights

Here is a list of the top technologies that are more popular in Greece than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Tidio ^(-1)
5. Crisp ^(-1)
6. Help Scout ^(-2)
8. Genesys Cloud CX ^(-2)
9. Dynamics 365 Customer Service ^(-21)
10. Re:amaze ^(-1)
11. Infobip ^(-24)
13. RingCentral ^(-13)
14. Daktela ^(-10)
16. Freshservice ^(-11)

✨ Best Customer Support Technologies

Below is a more detailed list of 20 customer support technologies used on sites from Greece, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	44.9%
2	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	20.8%
3	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	10.2%
4	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	6.4%
5	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	6.4%
6	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	2.5%
7	Freshdesk San Mateo, California, United States A cloud-based helpdesk ticketing system that centralizes customer support requests from multiple channels into a single workspace for support teams. Free$23+/agent/month	2.1%
8	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	1.3%
9	Dynamics 365 Customer Service Redmond, Washington, United States A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams. $50+/user/month	1.3%
10	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	1.3%
11	Infobip London, United Kingdom A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions. €39+/month	0.8%
-	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.8%
13	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.8%
14	Daktela Prague, Czech Republic A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module. €30+/user/month	0.4%
15	Gorgias San Francisco, California, United States A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform. $10+/month	0.4%
16	Freshservice San Mateo, California, United States A cloud-based IT service management and enterprise service management platform that helps organizations handle IT and employee service requests, assets, operations, and cross-department workflows in a unified system. $19+/agent/month	0.4%
17	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.4%
18	Sprinklr Service New York, United States A customer service solution that unifies voice, digital and social channels. $249/seat/month	0.4%
-	UserVoice Raleigh, North Carolina, United States A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues. $16,000+/year	0.4%
20	osTicket Alexandria, Louisiana, United States An open-source web-based support ticket system that helps organizations collect, manage and respond to customer inquiries created via email, phone and web forms. FreeOpen source$12+/agent/month	0.4%

👉 See Also

🌎 Customer Support in other countries

Data is based on the analysis of 20,568 websites from Greece.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.