⚑ Customer Support in Korea

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

Korea is an East Asian country with a population of around 52 million people.

According to our research, customer support technologies are used on 0.5% of websites from Korea.

Statistics based on 26K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer support technologies in Korea in 2026, based on market share.

The most popular is Zendesk, which dominates the market with an overwhelming 50.8% share.
It is followed by LiveChat with 11.7% and Intercom with 10%.

πŸš€ Highlights

Here is a list of the top technologies that are more popular in Korea than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Customer Support Technologies

Below is a more detailed list of 15 customer support technologies used on sites from Korea, ranked by their market share.

RankNameMarket share
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
2
LiveChat
WrocΕ‚aw, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
3
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
4
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
5
Gorgias
San Francisco, California, United States

A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

$10+/month
6
Freshdesk
San Mateo, California, United States

A cloud-based helpdesk ticketing system that centralizes customer support requests from multiple channels into a single workspace for support teams.

Free$23+/agent/month
7
UserVoice
Raleigh, North Carolina, United States

A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.

$16,000+/year
8
Help Scout
Boston, Massachusetts, United States

A complete customer communications platform with shared inbox, live chat and help desk.

Free$25+/user/month
9
Kustomer
Short Hills, New Jersey, United States

An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger.

$89+/user/month
10
Meiqia
Beijing, China

A Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents.

Free1,888 RMB+/seat/year
11
Re:amaze
Tempe, Arizona, United States

An integrated customer service, live chat, and helpdesk platform for online businesses.

$29+/user/month
12
Twilio
San Francisco, California, United States

A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications.

Free$250+/month
13
Crisp
Nantes, France

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Free€45+/month
14
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
15
Acquire
San Francisco, California, United States

A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

$$$

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data