Live Chat Software Ranked #26–#50 in Colombia by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in Colombia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Colombia is a South American country with a population of over 52 million people.

Statistics based on 8K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 56 used on websites in Colombia.

Rank	Name	Market share
26	Tochat.be Madrid, Spain A Spanish platform that allows users to embed WhatsApp click-to-chat widgets to capture leads and interact with website visitors. $5+/month	0.9%
27	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	0.9%
28	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$189+/month	0.9%
29	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.7%
30	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	0.7%
31	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	0.7%
32	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.6%
33	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice. Free$40+/month	0.6%
34	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $49.99+/month	0.6%
35	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.6%
36	Dynamics 365 Customer Service Redmond, Washington, United States A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions. $50+/user/month	0.6%
37	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.4%
38	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.4%
39	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.3%
40	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.3%
41	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.3%
42	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.3%
43	Olark San Jose, California, United States A live chat application for websites that provides customer communication, analytics, and AI chatbot tools. $29+/month	0.3%
44	Boost.ai Sandnes, Norway An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support. $$$	0.3%
45	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.3%
46	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.3%
47	Botsonic San Francisco, California, United States An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms. $19+/month	0.1%
48	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.1%
49	Nice CXone Hoboken, New Jersey, United States An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base. $71+/user/month	0.1%
50	Chat2Desk Saint Petersburg, Russia A chat center for websites with integrations with WhatsApp, Instagram, Telegram, Facebook and desktop, iOS and Android software for operators. Free$10+/month	0.1%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 8,140 websites from Colombia.
We currently track the presence of 114 live chat software solutions across the web.
Of these, 56 were detected on websites from Colombia.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.