⚡ Live Chat Software in Iceland

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Iceland is a Northern European island country with a population of over 380 thousand people.

According to our data, live chat software is used on 4.4% of websites from Iceland.

Statistics based on 3K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Iceland in 2026, based on market share.

The most popular is LiveChat with an impressive share of 31.6%, followed by Zendesk Chat with 9.8% and Boost.ai with 7.5%.

LiveChat 31.6%
Zendesk Chat 9.8%
Boost.ai 7.5%
Tawk.to 6.8%
Shopify Inbox 6.8%
Crisp 4.5%
Tidio 4.5%
Chaty 3%
Genesys Cloud CX 3%
TocPlus 3%
Chatbase 2.3%
Help Scout 2.3%
Olark 2.3%
Gist 1.5%
Other 11.1%

🚀 Highlights

Here is a list of the top solutions that is more popular in Iceland than worldwide.
Differences between global and country rankings are shown in parentheses.

1. LiveChat ^(-2)
3. Boost.ai ^(-78)
6. Crisp ^(-4)
8. Chaty ^(-1)
9. Genesys Cloud CX ^(-16)
10. TocPlus ^(-82)
11. Chatbase ^(-12)
12. Help Scout ^(-6)
13. Olark ^(-6)
14. Gist ^(-56)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 30 live chat software solutions used on sites from Iceland, ranked by their market share.

Rank	Name	Market share
1	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	31.6%
2	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	9.8%
3	Boost.ai Sandnes, Norway An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support. $$$	7.5%
4	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	6.8%
5	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	6.8%
6	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	4.5%
7	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	4.5%
8	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	3%
9	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	3%
10	TocPlus Incheon, Korea A free chat service available in English, Chinese, Japanese, and Korean that enables you to chat with visitors on your website. Free	3%
11	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	2.3%
12	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	2.3%
13	Olark San Jose, California, United States A live chat application for websites that provides customer communication, analytics, and AI chatbot tools. $29+/month	2.3%
14	Gist Newark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk. Free$29+/month	1.5%
15	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	1.5%
16	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	1.5%
17	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	1.5%
18	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	1.5%
19	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	1.5%
20	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	1.5%
21	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	1.5%
22	Dynamics 365 Customer Service Redmond, Washington, United States A customer support and case management platform within the Microsoft Dynamics 365 business application suite for managing omnichannel service operations and customer interactions. $50+/user/month	0.8%
23	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$89+/month	0.8%
24	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	0.8%
25	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.8%

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 3,007 websites from Iceland.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 30 were detected on websites from Iceland.
Statistics were last calculated on June 29, 2026.
For more details, see our methodology and disclaimer.