⚡ Live Chat Software in Luxembourg

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Luxembourg is a Western European country with a population of over 660 thousand people.

According to our data, live chat software is used on 1.7% of websites from Luxembourg.

⭐ Most Popular in 2026

The following chart shows the top live chat software in Luxembourg in 2026, based on market share.

The most popular is Tawk.to with a share of 21.3%, followed by Smartsupp with 14.9% and Tidio with 8.5%.

Tawk.to 21.3%
Smartsupp 14.9%
Tidio 8.5%
Userlike 6.4%
Intercom 6.4%
JivoChat 4.3%
Zoho SalesIQ 4.3%
Qualified 4.3%
Crisp 4.3%
Zendesk Chat 4.3%
Olark 2.1%
Sunshine Conversations 2.1%
Giosg 2.1%
Chatbase 2.1%
Other 12.6%

🚀 Highlights

Here is a list of the top software that is more popular in Luxembourg than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Smartsupp ^(-7)
3. Tidio ^(-2)
4. Userlike ^(-28)
5. Intercom ^(-1)
7. Zoho SalesIQ ^(-4)
8. Qualified ^(-28)
9. Crisp ^(-1)
11. Olark ^(-6)
12. Sunshine Conversations ^(-18)
13. Giosg ^(-43)

✨ Best Live Chat Software

Below is a more detailed list of 21 live chat software solutions used on sites from Luxembourg, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	21.3%
2	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	14.9%
3	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	8.5%
4	Userlike Cologne, Germany An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany. Free$130+/month	6.4%
5	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	6.4%
6	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	4.3%
7	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	4.3%
8	Qualified San Francisco, California, United States A conversational marketing platform designed to help B2B companies connect with qualified buyers in real time and engage with them instantly. $3,500+/month	4.3%
9	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	4.3%
10	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	4.3%
11	Olark San Jose, California, United States A chat application for websites that provides analytics tools and AI chatbots. $29+/month	2.1%
12	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	2.1%
13	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	2.1%
14	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	2.1%
15	iAdvize Nantes, France A conversational conversion platform that provides AI-powered shopping assistants for e-commerce. $290+/month	2.1%
16	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	2.1%
17	ElevenLabs New York, United States An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing. Free$5+/month	2.1%
18	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	2.1%
19	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	2.1%
20	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	2.1%
-	Zammad Berlin, Germany An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution. FreeOpen source€2,999+/year	2.1%

👉 See Also

✨ Related Technologies
- Messenger, WhatsApp
🌎 Live Chats in other countries

Data is based on the analysis of 2,705 websites from Luxembourg.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.