⚡ Live Chat Software in Peru

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Peru is a South American country with a population of over 34 million people.

According to our data, live chat software is used on 5.6% of websites from Peru.

Statistics based on 5K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Peru in 2026, based on market share.

The most popular is Tawk.to with a share of 22.3%, followed by Chaty with 13% and Zendesk Chat with 11.8%.

Tawk.to 22.3%
Chaty 13%
Zendesk Chat 11.8%
GetButton 7.4%
Tidio 5.3%
LiveChat 4%
Salesforce Chat 3.4%
Zoho SalesIQ 3.1%
Chatwoot 3.1%
JivoChat 2.8%
Smartsupp 2.8%
Asksuite 2.2%
Tochat.be 1.9%
Genesys Cloud CX 1.5%
Other 15.5%

🚀 Highlights

Here is a list of the top solutions that is more popular in Peru than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Chaty ^(-7)
4. GetButton ^(-12)
7. Salesforce Chat ^(-8)
8. Zoho SalesIQ ^(-4)
9. Chatwoot ^(-23)
13. Tochat.be ^(-74)
14. Genesys Cloud CX ^(-10)
17. Oct8ne ^(-35)
19. Sunshine Conversations ^(-15)
23. Brevo Conversations ^(-31)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 44 live chat software solutions used on sites from Peru, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free$$$	22.3%
2	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	13%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	11.8%
4	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	7.4%
5	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	5.3%
6	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	4%
7	Salesforce Chat San Francisco, California, United States A legacy live chat solution from Salesforce that was retired in February 2026. Legacy	3.4%
8	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	3.1%
9	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	3.1%
10	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	2.8%
11	Smartsupp Brno, Czechia A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	2.8%
⏳	Asksuite Madrid, Spain An AI communication platform for hotels, offering a reservation chatbot and omnichannel messaging. $$$	2.2%
13	Tochat.be Madrid, Spain A Spanish platform that allows users to embed WhatsApp click-to-chat widgets to capture leads and interact with website visitors. $5+/month	1.9%
14	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	1.5%
15	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$10+/seat/month	1.5%
16	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	1.2%
17	Oct8ne Barcelona, Spain An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms. $$$	1.2%
18	Call Now Button Amsterdam, Netherlands A WordPress plugin that adds a floating click-to-call button to a website, allowing mobile visitors to initiate phone calls with one tap. FreeOpen source$49.90/year	1.2%
19	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	1.2%
20	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice. Free$40+/month	0.9%
21	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	0.9%
22	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	0.9%
23	Brevo Conversations Paris, France Brevo Conversations Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.9%
24	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.6%
25	WP Social Ninja Newark, Delaware, United States A WordPress social proof plugin that allows users to embed social media feeds, business reviews, and chat widgets into a website. Free$62/year	0.6%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 5,756 websites from Peru.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 44 were detected on websites from Peru.
Statistics were last calculated on November 12, 2026.
For more details, see our methodology and disclaimer.