⚡ Live Chat Software in the United States
Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.
The United States of America (USA) is a North American country with a population of over 341 million people.
According to our data, live chat software is used on 4.2% of websites from the United States.
⭐ Most Popular in 2026
The following chart shows the top live chat software in the United States in 2026, based on market share.
The most popular is
Tawk.to with a share of 14.3%, followed by Zendesk Chat with 10.9% and
LiveChat with 10.9%.
Tawk.to 14.3%Zendesk Chat 10.9%
LiveChat 10.9%
Tidio 6.7%
Intercom 6.5%
Gorgias 4.9%
Zoho SalesIQ 3.8%Olark 3.4%
Salesforce Chat 3.1%
HubSpot Chat 2.6%
Crisp 2.5%
Pure Chat 2.4%
Drift 2.3%
Help Scout 1.9%- Other 23.8%
🚀 Highlights
Here is a list of the top software that is more popular in the United States than worldwide.
Differences between global and country rankings are shown in parentheses.
- 4.
Tidio (-1)
- 5.
Intercom (-1)
- 6.
Gorgias (-1)
- 7.
Zoho SalesIQ (-4) - 8.
Olark (-9)
- 9.
Salesforce Chat (-4)
- 10.
HubSpot Chat (-5)
- 12.
Pure Chat (-9)
- 13.
Drift (-7)
- 14.
Help Scout (-4)
✨ Best Live Chat Software
Below is a more detailed list of the top 25 of the 100 live chat software solutions used on sites from the United States, ranked by their market share.
👉 See Also
Statistics were last calculated on .
For details, see our methodology and disclaimer.
JivoChat