Tidio
Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.
According to our data, Tidio is the 6th most popular live chat on the web.
It has 5.5% of the live chat market share and is detected on 0.2% of all websites.
💸 Pricing
Tidio is available in both free and paid versions.
(100 conversations)$29/month
(2K conversations)$59/month
📊 Rankings and Market Share
- Live Chats
- Rank: 6
- Market share: 5.5%
🏆 Tidio Awards
- 🥈 Second most popular in Canada in the Live Chats category.
- 🥈 Second most popular in China in the Live Chats category.
- 🥈 Second most popular in South Africa in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Live Chats category.
- ⭐ 4th most popular in Spain in the Live Chats category.
- ⭐ 4th most popular in the Netherlands in the Live Chats category.
- ⭐ 4th most popular in Sweden in the Live Chats category.
- ⭐ 4th most popular in Denmark in the Live Chats category.
- ⭐ 4th most popular in Ireland in the Live Chats category.
- ⭐ 4th most popular in the United Arab Emirates in the Live Chats category.
⚡ Sites Using Tidio
We have data on 5,299 websites that use the Tidio live chat. Here is a list of some of the top ranked ones.
The highest rated site using Tidio is focusschoolsoftware.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #2,629 | United States | American English | |
| 2 | #2,673 | India | American English | |
| 3 | #4,994 | France | French | |
| 4 | #9,032 | Belize | Russian | |
| 5 | #13,968 | United States | American English | |
| 6 | #20,415 | Netherlands | English | |
| 7 | #27,029 | English | ||
| 8 | #27,668 | Canada | English | |
| 9 | #32,257 | United States | English | |
| 10 | #32,411 | Nepal | English | |
| 11 | #32,651 | Greece | Greek | |
| 12 | #33,060 | China | English | |
| 13 | #35,122 | Slovakia | Slovak | |
| 14 | #43,859 | Poland | Polish | |
| 15 | #45,687 | United States | American English | |
| 16 | #45,858 | Philippines | American English | |
| 17 | sliderrevolution.com | #47,230 | United States | American English |
| 18 | #50,044 | United Kingdom | British English | |
| 19 | #51,029 | United States | American English | |
| 20 | #55,261 | Thailand | Thai |
📈 Usage Statistics
Most of the sites that use Tidio:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Tidio are from the United States, the United Kingdom, and Canada.
- United States 27.6%
- United Kingdom 9.5%
- Canada 9.4%
- Australia 5%
- India 4.7%
- Italy 3.3%
- France 3.2%
- Spain 3%
- Netherlands 2.8%
- Other 31.5%
Most Tidio users speak English, Spanish, or French.
- English 72.6%
- Spanish 5.1%
- French 3.7%
- Italian 2.9%
- German 2.4%
- Dutch 2%
- Polish 1.7%
- Portuguese 1.3%
- Swedish 0.9%
- Other 7.4%
The Tidio live chat is especially popular on .com and .co.uk top-level domains.
- .com 55.4%
- .co.uk 5.1%
- .com.au 3.8%
- .org 2.4%
- .net 2.3%
- .it 1.9%
- .nl 1.5%
- .de 1.3%
- .fr 1.3%
- Other 25%
The primary market segments for websites utilizing Tidio include business, online shopping, and marketing and merchandising.
- Business 20.5%
- Online Shopping 20.3%
- Marketing/Merchandising 14.7%
- Internet Services 8.9%
- Travel 4.1%
- Education/Reference 3.7%
- Fashion/Beauty 3.5%
- Software/Hardware 3.1%
- Health 2.8%
- Other 18.4%
🕵️ Similar Technologies
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💬 Frequently Asked Questions
Where is Tidio's headquarters?
Tidio is located in San Francisco, California, United States.
Can I use Tidio for free?
Yes, there is a free version with limited functionality.
Which country uses Tidio the most?
The majority of Tidio users are from the United States.
Who uses Tidio?
According to our data, Tidio is used on thousands of sites, including such established ones as focusschoolsoftware.com,
leadsquared.com, and
aviso.bz.
Is Tidio used on government websites?
Yes, for example, it is used by customs.gov.ph.
Do academic institutions use Tidio?
Yes. The most notable of these is rmuti.ac.th. In total, we know of 6 academic websites in the United States that use Tidio.
How does Tidio compare to its competitors?
Tidio is a very popular live chat, second only to 5 other live chats we track.
What are the alternatives to Tidio?
Alternatives and possible competitors to Tidio may include Intercom,
Smartsupp, and
Crisp.
Data updated