🆚 Elevio vs. HelpCrunch

Compare technologies based on real-world usage data *

Type

Customer support technology
Customer support technology

About

Elevio is a SaaS customer education platform that empowers teams by delivering contextual knowledge to customers, support agents, and internal teams.

HelpCrunch is a multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.

Headquarters

Melbourne, Victoria, Australia
Wilmington, Delaware, United States

Website

Pricing

Free version ❌Free 14-day trial
Starter
(3 team members)
$1,500/year
Regular
(5 team members)
$2,268/year
Premium
(10 team members)
$4,668/year
Free version ❌Free 14-day trial
Basic$15/user/month
Pro$25/user/month
Unlimited$620/month

Categories

Customer Support › Rank #12
Customer Support › Rank #19
Digital Adoption › Rank #4
Live Chats › Rank #45

Popularity

Determined by the number of sites using each technology.

Elevio customer support technology is 2 times more popular than HelpCrunch.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Elevio is more popular in the United States, Australia, and France, while HelpCrunch is more popular in Ukraine, Germany, and India.
Ukraine
United States
Australia
France
United Kingdom
Canada
Switzerland
Denmark
Italy
Germany

Awards

Popularity by domain category

Determined by the number of sites in each category.

Elevio is more popular among sites focused on education and reference, non-profit, advocacy and NGO, and online shopping, while HelpCrunch is more commonly used on business, Internet services, and real estate sites.
Business
Education/Reference
Non-Profit/Advocacy/NGO
Online Shopping
Marketing/Merchandising
Internet Services
Health
Travel
Fashion/Beauty
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,941
#12,335
#21,261
#30,053
View more ➝
Name
Rank
#1,498
#22,543
#27,710
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.