🆚 JivoChat vs. Zendesk Chat
Compare technologies based on real-world usage data *- 📈 Zendesk Chat is twice as popular as JivoChat.
- 🌎 Zendesk Chat is more popular in the United States, the United Kingdom, and Australia.
- 🌎 JivoChat is more popular in Russia, Brazil, and Turkey.
JivoChat
Zendesk ChatType
About
JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.
It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with 
Facebook, 
Instagram, 
Telegram, Viber, 
WhatsApp, and 
Google Analytics, and supports connections with third-party chatbots.
Zendesk Chat is a live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.
It supports customizable web and mobile chat widgets, offers proactive chat triggers to initiate conversations, omnichannel routing across messaging channels, and AI-driven responses, provides chat-to-ticket conversion so chats become support tickets, and supports more than 2,000 apps and integrations in the Zendesk Marketplace.
Headquarters
Pricing
(per agent)$336/year
(per agent)$504/year
(per agent)$672/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Russia in the Live Chats category.
- 🥇 Most popular in Brazil in the Live Chats category.
- 🥇 Most popular in Ukraine in the Live Chats category.
- 🥇 Most popular in Belarus in the Live Chats category.
- 🥇 Most popular in Kazakhstan in the Live Chats category.
- 🥇 Most popular in Australia in the Live Chats category.
- 🥇 Most popular in Spain in the Live Chats category.
- 🥇 Most popular in Singapore in the Live Chats category.
- 🥇 Most popular in Denmark in the Live Chats category.
- 🥇 Most popular in Mexico in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
LiveChat
Tidio
Intercom
Zoho SalesIQ
Salesforce Enhanced Chat
Dynamics 365 Customer Service* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.