🆚 My Live Chat vs. Shopify Inbox
- 📈 Shopify Inbox is much more popular than My Live Chat.
- 🌎 Shopify Inbox is more popular in the United States, the United Kingdom, and Australia.
- 🌍 My Live Chat is more popular in Vietnam, Nigeria, and Russia.
Shopify InboxType
About
My Live Chat is a cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.
It offers unlimited chats, proactive chat invitations and canned responses, multiple simultaneous chat sessions per agent, mobile apps for iOS and Android, live visitor monitoring, and full chat history with 3+ years of transcript retention.
Shopify Inbox is a free customer messaging and live chat application for 
Shopify stores that enables direct conversations with shoppers.
It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.
Headquarters
Pricing
(1 seat, 3 year chat history)$15/month
(2 seats, 5 year chat history)$29/month
(5 seats, 5 year chat history)$59/month
(10+ seats, 15 year chat history)$99+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 6th most popular in Vietnam in the Live Chats category.
- ⭐ 10th most popular in India in the Live Chats category.
- 🔥 11st most popular in China in the Live Chats category.
- 🔥 18th most popular in India in the Analytics category.
- 🔥 18th most popular in Vietnam in the Analytics category.
- 🥇 Most popular in New Zealand in the Live Chats category.
- 🥈 Second most popular in Canada in the Live Chats category.
- 🥈 Second most popular in South Africa in the Live Chats category.
- 🥈 Second most popular in Hong Kong in the Live Chats category.
- 🥈 Second most popular in the Philippines in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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LiveChat
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Gorgias
Channel Talk
Drift
Gladly🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,690 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.