🆚 Pure Chat vs. Shopify Inbox

Type

Live chat software
Live chat software

About

Pure Chat is a live chat platform designed to help businesses engage website visitors through a customizable chat widget.

It offers unlimited chats, widget customization, mobile apps for iOS and Android, full chat transcript history, visitor analytics, and integrations with Zapier, Google Analytics, and HubSpot CRM.

Shopify Inbox is a free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers.

It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.

Headquarters

Scottsdale, Arizona, United States
Ottawa, Ontario, Canada

Website

Pricing

Free version ❌Free 30-day trial
Growth
(1 site, 4 users, 100 SMS)
$49/month
Pro
(Unlimited sites, 10 users, 1K SMS, no branding)
$99/month
Free ✔️

Categories

Live Chats › Rank #24
Live Chats › Rank #4

Popularity

Determined by the number of sites using each technology.

The Shopify Inbox live chat software is 7 times more popular than Pure Chat.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Shopify Inbox is more popular in the United States, the United Kingdom, and Australia, while Pure Chat is more popular in Croatia, Slovakia, and Russia.
United States
United Kingdom
Australia
Canada
India
Germany
France
Italy
Japan
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Shopify Inbox is more popular among sites focused on online shopping, marketing and merchandising, and fashion and beauty, while Pure Chat is more commonly used on Internet services, education and reference, and real estate sites.
Online Shopping
Marketing/Merchandising
Fashion/Beauty
Business
Internet Services
Education/Reference
Sports
Software/Hardware
Real Estate
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#10,478
#38,160
View more ➝
Name
Rank
#11,058
#35,255
View more ➝

See also

🗃️ About This Data