🆚 RingCentral vs. Salesforce Chat
- 📈 Salesforce Chat is much more popular than RingCentral.
- 🌎 Salesforce Chat is more popular in the United States, the United Kingdom, and Germany.
- 🌍 RingCentral is more popular in Cameroon.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Customer support technology
Live chat software
About
RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.
Salesforce Chat is a live chat solution from 
Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026.
Headquarters
Belmont, California, United States
San Francisco, California, United States
Pricing
Free version ❌
Core$240/user/year
Advanced$300/user/year
Ultra$420/user/year
Categories
Customer Support › Rank #27
Live Chats › Rank #66
Live Chats › Rank #13
Instant Messaging › Rank #19
Legacy › Rank #37
Popularity
Determined by the number of sites using each technology.
The Salesforce Chat software is 13 times more popular than RingCentral.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Salesforce Chat is more popular in the United States, the United Kingdom, and Germany, while RingCentral is more popular in Cameroon.
United States
United Kingdom
Germany
Australia
France
Italy
Canada
Netherlands
Japan
Spain
Awards
- ⭐ 8th most popular in the United Kingdom in the Instant Messaging category.
- 🔥 11st most popular in the United Kingdom in the Customer Support category.
- 🔥 14th most popular in the United States in the Instant Messaging category.
- ⬆️ 26th most popular in the United States in the Customer Support category.
- ⬆️ 31st most popular in the United Kingdom in the Live Chats category.
- ⭐ 6th most popular in Japan in the Live Chats category.
- ⭐ 7th most popular in Austria in the Live Chats category.
- ⭐ 8th most popular in Switzerland in the Live Chats category.
- ⭐ 9th most popular in the United States in the Live Chats category.
- ⭐ 9th most popular in the United Kingdom in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Salesforce Chat is more popular than RingCentral in all market segments.
Business
Online Shopping
Marketing/Merchandising
Fashion/Beauty
Health
Education/Reference
Finance/Banking
Software/Hardware
Internet Services
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Khoros
Zendesk Chat
Intercom
Dynamics 365 Customer Service🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.