🆚 RingCentral vs. Salesforce Chat
Salesforce Chat is much more popular than RingCentral.- Salesforce Chat is more popular in the United States, the United Kingdom, and Germany.
RingCentral is more popular in Cameroon.
Type
About
RingCentral is an AI-powered cloud communications platform that unifies business phone, video meetings, team messaging, SMS, fax, and contact center capabilities.
It provides the RingEX phone system with call routing and call queues, the RingCX omnichannel contact center, and Agentic Voice AI features including an AI Receptionist, a virtual assistant, and a conversation expert for performance evaluation and coaching.
Salesforce Chat is a legacy live chat solution from Salesforce that was retired in February 2026.
The company now directs all users to Salesforce Enhanced Chat, formerly known as Messaging for In-App and Web, as its official replacement.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥈 Second most popular in the United Kingdom in the CPaaS category.
- 🥈 Second most popular in the United Kingdom in the Contact Centers category.
- ⭐ 4th most popular in the United States in the CPaaS category.
- ⭐ 9th most popular in the United Kingdom in the Instant Messaging category.
- 🔥 11st most popular in the United States in the Instant Messaging category.
- ⭐ 6th most popular in Japan in the Live Chats category.
- 🔥 12nd most popular in the United States in the Live Chats category.
- 🔥 13rd most popular in the United Kingdom in the Live Chats category.
- 🔥 13rd most popular in Australia in the Live Chats category.
- 🔥 13rd most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,046,631 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.