🆚 Five9 vs. Salesforce Chat
- 📈 Salesforce Chat is much more popular than Five9.
- 🌍 Salesforce Chat is more popular in all countries.
Statistics based on 3.8M+ analyzed websites. About this data
Type
Customer support technology
Legacy technology
About
Five9 is a contact center solution with digital engagement, analytics, workforce optimization, AI and automation.
Salesforce Chat is a legacy live chat solution from 
Salesforce that was retired in February 2026.
The company now directs all users to Salesforce Enhanced Chat, formerly known as Messaging for In-App and Web, as its official replacement.
Headquarters
San Ramon, California, United States
San Francisco, California, United States
Pricing
Free version ❌
Digital
(Digital-only) $1,428/year
(Digital-only) $1,428/year
Core
(Voice-only) $1,428/year
(Voice-only) $1,428/year
Premium
(Digital + Voice) Custom
(Digital + Voice) Custom
Categories
Popularity
Determined by the number of sites using each technology.
Salesforce Chat legacy technology is 6 times more popular than Five9.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Salesforce Chat is more popular than Five9 in all countries.
United States
United Kingdom
Japan
Australia
Canada
Germany
Netherlands
France
Italy
Spain
Awards
- 🔥 12nd most popular in the United States in the Customer Support category.
- ⬆️ 28th most popular in the United States in the Live Chats category.
- ⭐ 6th most popular in Japan in the Live Chats category.
- 🔥 11st most popular in the United States in the Live Chats category.
- 🔥 13rd most popular in the United Kingdom in the Live Chats category.
- 🔥 13rd most popular in Australia in the Live Chats category.
- 🔥 13rd most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Salesforce Chat is more popular than Five9 in all market segments.
Business
Marketing/Merchandising
Online Shopping
Health
Education/Reference
Fashion/Beauty
Finance/Banking
Software/Hardware
Internet Services
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,823,966 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.