🆚 Five9 vs. Salesforce Chat
- 📈 Salesforce Chat is much more popular than Five9.
- 🌍 Salesforce Chat is more popular in all countries.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Customer support technology
Live chat software
About
Five9 is a contact center solution with digital engagement, analytics, workforce optimization, AI and automation.
Salesforce Chat is a live chat solution from 
Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026.
Headquarters
San Ramon, California, United States
San Francisco, California, United States
Pricing
Free version ❌
Digital
(Digital-only)$1,428/year
(Digital-only)$1,428/year
Core
(Voice-only)$1,428/year
(Voice-only)$1,428/year
Premium
(Digital + Voice)Custom
(Digital + Voice)Custom
Categories
Popularity
Determined by the number of sites using each technology.
The Salesforce Chat software is 6 times more popular than Five9.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Salesforce Chat is more popular than Five9 in all countries.
United States
United Kingdom
Canada
Australia
Germany
Italy
France
Netherlands
Japan
Spain
Awards
- ⭐ 10th most popular in the United States in the Customer Support category.
- 🔥 14th most popular in Canada in the Customer Support category.
- ⬆️ 24th most popular in the United States in the Live Chats category.
- ⬆️ 25th most popular in Canada in the Live Chats category.
- ⭐ 6th most popular in Japan in the Live Chats category.
- ⭐ 7th most popular in Austria in the Live Chats category.
- ⭐ 8th most popular in Switzerland in the Live Chats category.
- ⭐ 9th most popular in the United States in the Live Chats category.
- ⭐ 9th most popular in the United Kingdom in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Salesforce Chat is more popular than Five9 in all market segments.
Business
Marketing/Merchandising
Online Shopping
Health
Fashion/Beauty
Education/Reference
Finance/Banking
Software/Hardware
Real Estate
Internet Services
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Khoros
Zendesk Chat
Intercom
Dynamics 365 Customer Service🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.