🆚 Zendesk vs. Zoho Desk
Compare technologies based on real-world usage data *- 📈 Zendesk is much more popular than Zoho Desk.
- 🌍 Zendesk is more popular in all countries.
Zendesk
Zoho DeskType
About
Zendesk is a customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.
It enables businesses to automate routine customer interactions with AI, route and prioritize tickets intelligently, build knowledge bases with content gap detection, export reports and dashboards, and integrate with over 2,000 applications.
Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in the United States in the CRM category.
- 🥇 Most popular in the United States in the Customer Support category.
- 🥇 Most popular in the United Kingdom in the CRM category.
- 🥇 Most popular in the United Kingdom in the Customer Support category.
- 🥇 Most popular in Australia in the CRM category.
- 🔥 13rd most popular in the United Kingdom in the Customer Support category.
- ⬆️ 22nd most popular in the United States in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Salesforce
Microsoft Dynamics 365
Jira Service Management
Freshdesk
Zammad* According to recent studies, many of online reviews are fake.
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Our service evaluates the popularity of technologies by the number of websites using them.