⚡ Live Chat Software in Italy

Tawk.to

A free live chat software for websites.

Zendesk Chat

A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

Smartsupp

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Tidio

A customer service platform that provides live chat, chatbots and a helpdesk system.

Chaty

A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps.

GetButton

The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Facebook Messenger and allows them to initiate a conversation.

LiveChat

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

Oct8ne

An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms.

Salesforce Chat

A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026.

HubSpot Chat

Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

Chatbase

A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations.

Crisp

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Zoho SalesIQ

A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

Freshchat

A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

Intercom

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

Gorgias

A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

Olark

A chat application for websites that provides analytics tools and AI chatbots.

JivoChat

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Salesforce Enhanced Chat

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

Boost

An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising.

Brevo Conversations

Platform includes live chat, chatbot, WhatsApp integration and AI capabilities.

Voiceflow

A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding.

Pure Chat

A live chat platform designed to help businesses engage website visitors through a customizable chat widget.

My Live Chat

A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.

Genesys Cloud CX

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.